myMeestReviews of mymeest.com

Disgusting service. On 13 August we sent very important documents from the USA to Ukraine. They promised to deliver in 2 weeks at the most. The documents were lost. The tracker is not tracked. Today is the beginning of October - the search has not yielded any results. Support is no longer responding at all. No compensation or even refund of shipping costs - not received.

I’ve been a loyal customer of Meest Express for years, but my recent experience has been nothing short of a disaster. My parcel from the USA (tracking number CV948888114US) arrived at their sorting center on 5th September and was scheduled for delivery the next day, 6th September. I contacted customer support through Viber, and they confirmed the delivery for that date. However, after waiting the entire day, I was told the delivery would be delayed until 7th September. What followed was constant misinformation and broken promises. For two consecutive days, I was told my parcel was out for delivery, only to find out later that the warehouse had closed, and I’d have to wait until the following Monday. Every time I contacted support, different agents gave me contradictory answers or disconnected the chat as soon as I asked why my parcel was delayed without any notification. On Monday, 9th September, after being assured by several agents that my parcel would finally arrive, it never did. To make matters worse, no proper update was given, and the delivery was pushed back again. I've wasted countless hours waiting for this delivery, missed work, and had to chase customer support repeatedly for answers. This is not how a professional international courier should operate. As someone who has worked with DHL, FedEx, and Nova Poshta on a weekly basis, this experience with Meest Express has been beyond frustrating. If you value your time and need reliable service, I highly recommend avoiding Meest Express. I expected much better, but instead, I was left with delays, empty promises, and a total lack of accountability. Absolutely unacceptable.

Disappointed. They lost my package and keep throwing me from one person to another. Agent says he sent to the Warehouse… warehouse never received it. Have been trying to get some information for a month now and no answers or refund from Meest. Will not be using their services again, feels like I just wasted $.

I sent a parcel from Amazon to meest in Canada. The parcel was delivered on 04/22/24. It has been more than a month since there is no information about delivery in the meest system. I wrote a bunch of appeals - they are chasing me in circles. The answer is always the same - wait. Today they replied that they couldn’t find it and won’t compensate anything. I think that my parcel was simply stolen. Do not use this service. These are scammers

Yeah I'll add on to the terrible reviews here. I had a package shipped out of the country. The tracking never updated and it was impossible to get a response from anyone via any contact method. The package finally arrived and it wasn't even mine. Some random persons passport and other documents.. still was never able to get in contact with anyone.

Delivered damaged product even if it was just a cloth. Have not time to judje them

НІКОЛИ НЕ КОРИСТУЙТЕСЯ ЇХНІМИ ПОСЛУУГАМИ! Вони не вміють працювати достойно! кожен раз як відсилаєш посилку у них появляються лишні розміри і вага яку потрібно оплатити… потім замість 7 днів посилка йшла 21 день.. це не нормально… і це ще посилка на західну Україну була… я вже мовчу кому на київ… нуль сервіса не підтримка ні зворотній звʼязок відсутні… це все що потрібно знати про український сервіс… НЕ РЕКОМЕНДУЮ

This is the worst postal service in all the world. My parcel got lost for weeks with 0 news, the customer service is absolutely disgusting and will not help you. All they can say is “sorry, sorry” which I couldn’t care less. do not recommend.