Allen K.
since Sep 2023 I am trying to get this…
since Sep 2023 I am trying to get this company to pay 319.78 that was a covered visit to a pediatric doctor. They have been contacted over 10 times by the doctor, and myself. We have sent in the paperwork requested, and they decline it every time for missing information, or wrong code, etc. Now I get mail stating Jericho will not pay for this bill because we did not have it paid by them in a timely manner when it was Jericho that has been declining the claim. We have spoke with the customer service, up to management, and the results are the same. They request information, and it's declined due to missing information. I received email today stating they were not covering the bill due to the time to pay was passed, but we have been trying for over a year. I spoke with the manager at the company and he admitted he has the original submission and will send it back over for processing. This is another stall tactic. I would like this bill paid based on the contract I had at the time, and would like confirmation this was processed and paid per the contract.