Justin B.
Great customer service
Great customer service

My Green Mattress was founded by Tim Masters. Tim is an experienced businessman, master craftsman, and devoted family man. Tim's daughter, Emily, inspired him to expand his offerings to include all natural mattresses. Shortly after Emily was born, it was apparent that she suffered from eczema and allergies. Tim and his wife, Cindy, took Emily to see the best pediatric dermatologists, but also did their own research and found that all-natural products could help alleviate Emily’s symptoms.Tim realized it was time to offer all-natural mattresses to his customers, and rushed to put one in his daughter’s crib. Emily is now sleeping on a twin-size, all-natural mattress handcrafted by her Dad. She is a happy, healthy little girl that loves to play with her three sisters, Rylee, Madelyn, Megan, and with her brother, Kyle.Tim began working as an apprentice at family-owned, Quality Sleep Shop, that was established in 1968. As an apprentice, Tim mastered the art of mattress making. He eventually bought the business, and has expanded it with the addition of the My Green Mattress division to keep up with the ever changing needs of his customers.
My Green Mattress (mygreenmattress.com) has 742 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Furniture Stores · Danville, Illinois
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Showing 50 reviews with 4 stars · Clear filters
Justin B.
Great customer service
Careth W.
Great company with quality mattresses with chemical-free, non-petroleum products in their mattresses. Easy to buy online and ship, although their 100 day test policy seems a little misleading, as it is not a return, it would be a donation of the mattress to a local charity if you were to not like their mattress.
Response from My Green MattressSep 14, 2017
Hello, Careth. Thank you for your kind words about our company and the quality of our products! With regard to our 100 Night Sleep Trial, we are very transparent about our process of paying it forward by donating any "returned" mattresses to local charities. This saves you, the customer, from any additional costs (which we don't want!) and we try to make it as easy as possible. We do explain this process, which is linked to from our homepage, product pages and FAQs, here: https://mygreenmattress.com/pages/sleep-guarantee Best, My Green Mattress
Aviva
I love the mattress and how it is made and the smell. The Pure Echo ended up being too firm for me but customer service has been really helpful giving me options of returning, exchanging, or figuring out a good mattress topper. In the end I think I will keep the mattress because it seems so we'll made and has great support and I can customize the softness with a topper. I do wish the mattress had handles so it would be easier to flip.
C C.
Good company, easy to work with.
Heather
Mattress is very comfortable so far (three nights in). Had a smell to it that dissipated within a day. Arrived a day early (hooray!). Was relatively easy to set up. (Would have been no problem with two people!) Set up video isn't helpful — the packaging isn't the same in real life as it is in the video—but it's pretty intuitive. They're having a sale now, of course right after I bought mine. (That's the reason for 4/5 stars.)
Response from My Green MattressJul 5, 2017
Hi, Heather. We're so pleased that you're loving your new mattress! Please send us a direct note as we'd appreciate your feedback on what you found to be different in our packaging, as we have not changed our process in some time. We do have sales a few times a year but unfortunately not everyone catches us during these times. Give us a call if you have any issues, we're here to help!
Jennifer G.
We bought the Pure Echo double-sided twin mattress for our 3-year-old son. I thought the price and craftsmanship were great for a more natural mattress option. The mattress came quickly. We've had it for a little over a month, and my son's room still smells from it (which I don't love and I don't think he does either). He's been really stuffy, and I'm hoping it's from seasonal allergies and not the mattress, but I guess time will tell. I would recommend this company and consider buying from them again in the future.
Response from My Green MattressJun 28, 2017
Hi, Jennifer. We are very sorry to hear that you're experiencing an odor with your mattress. If you give us a call we can address that with you. The natural materials used in our beds can sometimes carry a natural odor as they are not being treated, bleached or dyed. This will usually dissipate over time. In the case of your Pure Echo this is most likely due to the natural wool or organic cotton. If your son is experiencing allergies, you may want to check with his doctor for a sensitivity to wool. Please give us a call if any of your issues persist, we're here to help!
Chelsea T.
I decided on the 7" twin mattress for my 3 year old. It is very comfortable, not too firm, perfect for our son. It would be perfect for my husband and I in a larger size. It came on time and I had no problems ordering or with the delivery. My only complaint is that it has a very strong odor. I tend to have a very sensitive nose and sometimes that works against me. I can smell the odor on my sons PJs in the morning as well. He has been sleeping on it for about one week and I keep hoping it will fade. Not so far...
Response from My Green MattressJun 26, 2017
Hi, Chelsea. We're so pleased to hear that the Simple Sleep Latex mattress is proving a perfect match for your son! With regard to the odor, the natural latex as with our other natural materials can sometimes carry a natural odor. This should dissipate over time; usually letting it air out the best you can and even letting the sunlight hit it can help to accelerate the process. Please note that the odors are not harmful and should not be cause for concern, however if it's keeping you from being 100% in love with your new mattress over time please let us know so that we can ensure your comfort!
Elizabeth O.
I did a lot of research on non-toxic mattress materials before deciding to purchase from My Green Mattress - i.e. type of latex, type of wool, whether or not the wool was sourced from the USA and therefore not sprayed with pesticides at customs). I wanted to make sure I wasn't being "green washed" by false claims. I am very happy with the quality, the price and the comfort of my new Natural Escape mattress for my daughter. She is sleeping better than ever and I wouldn't hesitate to purchase another one for other family members in the future. The only reason I didn't give 5 stars is because the factory is not solely dedicated to manufacturing non-toxic mattresses, so there is some potential for cross-contamination, but in this case I choose to not let the perfect be the enemy of the good. This is a great non-toxic mattress at price I can afford.
Response from My Green MattressJun 22, 2017
Hi, Elizabeth. We are so pleased that your daughter is sleeping well on her Natural Escape mattress! We appreciate your research and knowledgeable decision-making. We are a small, family-owned mattress shop in Illinois and have been making mattresses since the 1960s. Although our work shop is not solely dedicated to the green materials, we can assure you that we do have a dedicated portion of our warehouse for My Green Mattress products.