Debbi R.
So far the best mattress!
Great customer service! Had some questions before I ordered and was directed to the best mattress for me plus when I e-mailed to say the tracking showed no shipment, they checked into it and the tracking had changed and gave me the update...good thing because fed-ex actually had it as delivered but they decided not to leave it due to rain so I was able to contact them and they delivered it that very day! So as to the mattress...I got the Natural Escape in Queen size. At first I wasn't thrilled about it being compressed but it opened fully up right away. The only negative is that because of the compression it was a little twisted so hopefully that doesn't compromise anything down the road. So far it is fairly comfortable - I say that only because I know there is an adjustment with new mattresses and I've only had it a short time so it's not my dream mattress from the git-go but I have noticed my shoulder pain is somewhat reduced. All in all, after going through half a dozen mattress thus far, I would definitely recommend giving My Green Mattress a try!
Response from My Green MattressOct 18, 2017
Hi, Debbie. We are glad to see that your shoulder issues seem to already be improving with our mattress! We appreciate you giving it more time before you pass final judgement, as it really does take at least a month or so for a new mattress to fully break in. Roll packing should not affect the integrity or long-term sleepability of your mattress, so if you're having issues with something being "twisted", please be sure to point that out to us in an email follow up along with pictures so that we can assess your issue. Best, My Green Mattress



