MygpReviews of mygp.com

What a nonsense, that children who turn 12, are removed from the app automatically, as a dependant. Waste of time and medical resources, to have an appointment with the GP to give their consent to be added back to the adult's account. After that, another form needs to be filled and a proof of ID shown at the practice. They cannot pick up their own medicine from the pharmacy till they are 16, but can be removed from a parent's account at the age of 12. Another nonsense - my daughter who is under the age of 12 was automatically removed from the app.

Utter useless! Downloaded it months ago and it still isn’t working properly. I’m just going to delete it and hope that I can still book appointments via the phone. I’m lucky enough to very rarely needing to see the doctor but I feel sorry for those who are less fortunate. I’m stressed with just trying to book a routine (3 yearly) smear test. Shame on those who signed this useless app off

It never seems to be working.... Always unavailable whenever I try to go on there... Absolutely worthless and pointless. Sick of logging and never being able to even order my prescription.

Absolutely terrible idea!! This really does "robotize" your doctor and put a wall between you and them. Obviously the GPs are making money from this scam, what's happened to picking up a phone and talking to a human being?

This app adds nothing to my life I cannot get from Patient Access or the NHS website. Notifications: Sometimes it sends annoying notifications, like: Your one stop shop for all healthcare... Advertisement: There's a whole section on the home screen dedicated to advertising paid for healthcare services I could Google for myself. Support: It feels like a catch 22 loop when I navigate their "support" section and always end up on a FAQs page pretending to answer all of my questions. Booking appointments: That's impossible with my practice and most practices are the same. So, this so called feature should be removed from its feature list. Again...what's the point of this app?

Terrible. Ordered a prescription for delivery which was issued by my doctor 5 days ago. No update on delivery so I contacted the pharmacy who have not received any information regarding the prescription. I explained this to MyGP who just told me the difference between "issued" and "pending" (yes, I understand that, thank you) and that once the prescription is issued it will be sent to the pharmacy. Ok, well explain why you still haven't sent it to the pharmacy, FIVE DAYS LATER and I'm going to run out of medication tomorrow! I'm recovering from major cancer surgery and can't drive. Thought this would solve the issue of picking up prescriptions but it's just causing more issues I don't need!!

This is making people more sick, anxious and depressed and should be banned. Dangerous system with a lack of moral principle.

Firstly the positive...I didnt have a problem loading the software. Now the negative...it's next to useless as it's just like the old days of having to phone the reception at a certain time or not being able to get an appointment at all. It's supposed to be open at 8:00 only until 9:00 - how customer friendly is that??...On more than one occasion I've found that its offline at 8:00 on other occasions while I'm typing in it goes to offline status. I've actually given up a few times. Also I understand how performance can be measured in the old fashioned phone days - how long customers are waiting, how many calls are lost but is performance being measured with AskmyGP? Waste of time and money...my money!