MygpReviews of mygp.com

Ordering prescriptions which used to take 2 or 3 days the old fashioned paper way. No longer! You can wait 5 or 6 days using this app. It shows you a nice big tick when you've requested your medication. From there it disappears into the ether with no way of tracking it. The status changes from received to "unknown". It stays in this state until it is "approved" This doesn't mean you can collect your medication from the pharmacy though. It could be another couple of days until it finally makes its way into the pharmacy in tray. Trying to book an appointment is laughable. It tells you that nothing is available and to contact the surgery. This is supposed to do away with contacting the surgery but you end up doing it anyway. The only advantage is you save a couple of minutes by ignoring the app and picking up the phone.

myGP regularly flags up new messages (2 today). When opening the app and going to look at these new messages I’m told I don’t have any new messages whereupon I close the app they’re still there on the app icon. At best annoying, at worst are important messages being “lost.

Deserves no stars does not work, useless

I found this too invasive of my privacy, from providing all my details of my passport, to scanning my face on line with my camera and marrying up with my passport photo. I did worry about how safe is my identity. It was epic to follow instructions, but felt l had to persevere because my GP text me to say Patient Access would not be accessible from October. Where l order my monthly prescription. Having browsed the new app it is disappointing. I was hoping to book my appointments with a GP on line avoiding the officious receptionists, however this isn’t supported by my GP Surgery. The app tries to encourage you to have your prescriptions delivered. I avoided this because l support my local small chemist, if we don’t use them eventually the independent high street chemist will disappear. Also if this is in connection with the NHS it appears more geared up for the private companies offering all blood tests and more at great costs. I don’t like the changing ethos of our NHS into a tiered system.

My GP app appears to be totally irrelevant. My local surgery even says it is nothing to do with them. I can still get all services I need without it. The NHS app has everything needed including Covid vaccination details.

This app forces you to use the home-delivery prescription service. ie you cannot collect from your pharmacy. It purports to have no record of my standing pharmacy choice, and there is no way to reinstate it. The app does appear to give you a choice to have home delivery or collect from pharmacy: but tick buttons are deliberately set up to make the latter choice impossible or very difficult. I certainly could not find a way, and I have probably tried harder than most. Surely this is dishonest? Illegal even. This could result in many local pharmacies closing down, which may be contrary to the wishes of the user.

It’s now impossible to contact my surgery since they started using Mygp. You can only request an appointment during office hrs (handy when you work in a field). When you get home Mygp is closed! And they are closed weekends. My surgery has directed staff away from the phones since using Mygp…… Here’s a clever idea.. why can’t you request an appointment at any time & Mygp just pick up the messages next working day? It’s not that hard. If you’re using the internet you should never be closed. I can email a business at anytime & they can respond next day. Not the case with Mygp. It simply closes! What a joke. Trustpilot should give 0 stars. Just remember, by default you HAVE to get one star…. So that’s half a star for this amazing business

Can someone tell me if there is a text scam doing the rounds asking for all sorts of details and photos to join the mygp site. I sent off photos etc plus all sorts of details only to be told the photos didn't match and I couldn't join. Am now really worried.