James
Order never received
Order never received
Response from My Golfing StoreSep 7, 2022
Hi James, I see your product is currently in transit and is expected to arrive today. It looks like the Labor Day holiday may have slowed things down.

My Golfing Store Inc was founded to make the luxuries of Golf Affordable for all who love the sport. With our new golf Rangefinder product lines, we are able to have all the same tech as our competitors and bring savings directly to the consumer. Lower your scores with our golf training aids, golf clubs, and more. Our blog is filled with free golf videos, looking at the greats like Hogan and Palmer, along with interactive quizzes. We also have a great digital members area for those who are looking to get digital golf lessons from the comfort of their own home! Follow us for more up-to-date information @mygolfingstore and on Facebook.
My Golfing Store (mygolfingstore.com) has 340 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 73 reviews with 1 star · Clear filters
James
Order never received
Response from My Golfing StoreSep 7, 2022
Hi James, I see your product is currently in transit and is expected to arrive today. It looks like the Labor Day holiday may have slowed things down.
Peter N.
Purchased product on April 11 2022. Since then deductions of around $45.00 US are withdrawn every month. Trying to send emails but is coming up unable to send, try later. Sounding very dodgy.
Response from My Golfing StoreAug 16, 2022
Hi Peter, I'm sorry that you had a negative experience with us and that you found it hard to get in touch with us. I've sent you a personal message to your email that we have on file. May I ask what email you were trying to contact us with? Our email for customer service is [email protected] I see you had signed up for our golf video membership page. While it is not our responsibility to keep track of charges being made to a customer's credit card account and we do not have the technology to monitor if customers are using the membership or not, we understand things sometimes slip through the cracks. Please check your inbox for an email from us for a resolution.
Steve
Ordered a rangefinder on 6/21. Was told 5-7 business days to receive it. 10 days later I called to inquire. They give me a bogus tracking no. I checked with postmaster and it wasn't in the system. I called 3 more times over the next 10 days and was lied to. They would always say it has been shipped. " we'll check on it and send you an e-mail." The 4th time I called I talked to an individual with a conscience and was told it had not shipped because they didn't have it to ship. I told him to refund my money and he said he would. 3 days later I get an e- mail saying it shipped. When I received it I sent it straight back. Tracked it to make sure they got it. After 8 days of them having it I called to get my refund. I had to send my tracking no. So they could check to see if they had it. I finally got my refund today. 7/29. This company charged my credit card as soon as I ordered this product then they proceeded to jerk me around so they could use my money as they see fit. I hope this helps someone to keep from having to endure this companies bs.
Response from My Golfing StoreAug 3, 2022
Sorry to hear about your atypical experience here, Steve. I was messaging you directly on Facebook messenger throughout all of this experience as well. Sounds like some lines of communication were crossed with logistics. Yes, when you make a purchase, your card would be charged immediately. Your refund was processed successfully in the 5-10 business day window for returns.
Robert
I've spoken w the owners wife,nice woman..with that said I feel bad but wanna b truthful..thid is NOT a good range finder for golf..heres why. 3 modes; first mode 1 DOES NOT LOCK ON OR VIBRATE THE FLAG IS HIT..MODE 2 IS THE ONLY MODE THAT LOCKS PN TO TARGET..AND ITS ILLEGAL IN TOURNAMENT PLAY CAUSE IT HAS SLOPE..MODE 3 IS A JOKE ITS MEANT FOT MOVING OBJECTS. ALSO I SHOT THE SAME TARGET WITH MODE 2. SEVERAL TIMED AND GOT DIFFERENT YARDAGE PN EVERY MEASUREMENT..BECAUSE MODE 1 DOESN'T LOCK ON TIME IS WAISTED TRYING TO HIT THE TARGET WITH NO FEEDBACK..THIS SHOOTS DOWN THE FAST PLAY SELLING POINT. NOT HAPPY AT ALL. I GOT A RANGE FINDER THAT HAS (1) MODE THAT I CAN USE AND DON'T REALLY TRUST WHAT IM READING..THE LOCK ON WAS A BIG SELLING POINT BUT I CAN'T USE IT IN A TOURNY...SO WHAT GOOD IS IT..I REALLY THINK IM GPING TO ASK FOR MY MONEY BACK. VERY VERY MISLEADING..I WANTED IT TO WORK!
Response from My Golfing StoreAug 3, 2022
Hi Robert, thank you for sharing your concern. Mode 1 is straight line distance (non-slope) and will still immediately tell you the distances to objects such as the flagstick, front of green, bunkers etc. but does not pin-lock/vibrate. Mode 2, with slope, will pin-lock and vibrate with accuracy within 1 yard. Please reach the customer service team directly if you would like to initiate a return. (844) 355-6994
Herbert
Fogged up after third time using it and won’t clear up.
Response from My Golfing StoreJul 16, 2022
Hey Herbert, I am sorry to hear about your experience with us. We'd love to make it right though! Your rangefinder is covered under warranty so you can get a replacement free of charge from us. You can reach us at [email protected] or 844-355-6994 and our team will be happy to help you!
Joseph
Why isn't a phone listed so if a member has to speak to someone from your film I purchased your program last week and still can't view it. I'm 90 years old and not very good with the computer.. Please help JJ Spiess
Response from My Golfing StoreJul 20, 2022
Hi JJ, sorry to hear about your trouble with finding our contact information. Our phone number is posted at the bottom of every email from the order confirmation email, shipping detail email, and the final 'thank you' email. We also post our phone number on our website in the 'contact us' section, along with our email if that's how customers prefer to get in contact. We've since reached out and left a voicemail and emailed you directly with that phone number as well. Thank you.
Alice
The most chaotic purchasing experience I’ve ever had. Terrible communication, continual attempts to get me to upgrade to a more expensive model, fake offers of a better model that was coming right away, promises to correct the address they had (it took so long that I had to give them a new address to send it to), and finally they sent the original model… to the wrong address. DO NOT USE THIS SITE.
Response from My Golfing StoreJul 28, 2022
Alice, sorry to hear that you did not have a positive experience with us. We strive to do the right thing for our customers and make interactions as simple as possible. We appreciate the feedback and will work to make things better for the future.
Dwight C.
Bought a knock off orange whip for too much. Then paid for golf videos that were not worth anything. Now I get emails to buy more stuff and mostly it is those 15 minute videos that try to get you to buy something at the end. I guess, I never watch to the end.