My Golfing Store Reviews | Read Customer Reviews of mygolfingstore.com

My Golfing Store Reviews | Read Customer Reviews of mygolfingstore.com

My Golfing Store reviews

Showing 73 reviews with 1 star · Clear filters

Bob J.
Apr 2, 2023
Don’t buy from this place!
Don’t by from this place. I got a training toll. The tour angle 144 and got sucked into a subscription for 49.95 three times before I caught it . So a 39.95 trading aid cost be almost $200. Shady to say the least!
Response from My Golfing StoreApr 3, 2023
Hi Bob, sorry to hear this. I see that you reached out to our customer service team, who promptly canceled your membership and also refunded you two months' back in accordance with our 60-day money back guarantee. The promotional offer details on the membership are spelled out on the sales offer page, checkout and the order confirmation/receipt that is sent to you. We also include a checkbox to confirm you agree to the terms and conditions of this offer before completing the order. The login details for the members area were also emailed. Our team has since followed up with detailed information about this offer via email.
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Gary
Mar 21, 2023
TERRIBLE SERVICE / KEEPS GETTING WORSE
TERRIBLE NO CUSTOMER SERVICE / NONE!!! Ordered a swing training product in August. Came in and was useless. Continued 8 months of billing $49.95 on my cc with no explanation Talked to Louis, who told me it was a promotional product and an email sent 30 days after shipment made it legal for MyGolfingStore to bill my card because I did not decline. Will credit 2 months and keep 6 months payments What the heck This just gets better. Seller tells me they sent several emails detailing some hidden service that I had to cancel or seller would keep billing my account Hmmm? Buyer be Ware
Response from My Golfing StoreMar 22, 2023
Hello Gary, sorry to hear you were dissatisfied with the product. We're only a phone call away and wish you would have reached out sooner to share this concern. I see the discounted offer you purchased comes along with membership to our private members community. All terms and conditions are clearly provided before purchase, on the sales page, checkout page and receipt sent via email. Login details are also emailed. The pre-billing emails are sent as well, and your credit card statement also notates the purchase description from MyGolfingStore. When you reached out to our team, we promptly canceled your membership as requested. Once again we apologize for any inconvenience and upheld our 60 day money back guarantee.
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rich D.
Feb 27, 2023
Ordered 2 golf classes and a putter
Ordered 2 golf classes and a putter. The putter I had to call to order because online system would not work. Week later received left handed putter, order right handed. @ more calls 4 emails and no response on how to return putter. The golf classes were online and require signin, which after two weeks mygolfingstore has still not set me the required link or password. next they charged me anther mystery fee of 19.95 After 2 weeks I did get a email response acknowledging they got my email, no mention of any corrective action, just letting me know they got my email. How many times do I have to call and email to get any follow up to solve these problems
Response from My Golfing StoreFeb 28, 2023
Hi Rich, sorry to hear about your experience so far. I see that you ordered the left handed putter Perfect Roll Putter on 2/12. This is shown on your order confirmation email. We then sent a follow up email after your original inquiry to see if you'd like to exchange it for the right-handed putter, but it looks like none of our emails are making it through to you. I attempted outreach to your phone number that you provided, along with a couple voicemails, a text message, and a couple personal emails as well, the moment I saw your inquiry about the putter. The Power Swing formula also includes a trial membership to our Private Members Academy. We spell this out on the order form, then an email is sent with a reminder on how to log in and another email about the membership renewal charge that would be upcoming. Unfortunately, our efforts to contact you were not received.
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Greg A.
Jan 6, 2023
Lots of spam
Lots of spam. Unsubscribed from emails, and they keep coming. Horrible.
Response from My Golfing StoreJan 16, 2023
Hello Greg, we place the 'unsubscribe' button at the bottom of every email. I see that you are unsubscribed from all of our systems.
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Dave P.
Dec 15, 2022
Placed an order on November 23
Placed an order on November 23 for a Christmas present. Never received any communication on my order. We’ll go figure, I made a boo-boo on my end by trying to place a custom order which are not stocked in the warehouse. Thank goodness Dave , the customer service specialist caught my mistake and reached out to me via phone and email. Dave corrected my mistake on the spot and immediately pulled the order and had it shipped same day. I sincerely retract any harsh expressions I may have posted about the company. The customer service under the guidance of Dave is rated by me a 10 out of a 10. Thank you Dave for catching my mistake and providing the perfect solution. My next order will be through My Golfing Store and I will definitely double check to make sure my order is correct so Dave can enjoy a longer lunch break. Thank you Dave
Response from My Golfing StoreDec 16, 2022
Hi Dave, thank you for taking my call to resolve the issue together.
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Fred
Nov 28, 2022
I paid $59.00 for a cheap piece of…
I paid $59.00 for a cheap piece of plastic aka Tour Angle. What a rip off. This company’s endorsement of this inferior over priced product says a lot about them.
Response from My Golfing StoreNov 30, 2022
Hi Fred, sorry to hear you feel that way. Is there something wrong with the product or are you just unhappy with the price? It's endorsed by a LOT of professional golfers - including a top 100 golf digest coach. If there is any issue with the functionality of the product, please reach us at [email protected]
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Brent S.
Nov 22, 2022
I’m a pga golf professional and I had a…
I’m a pga golf professional and I had a horrible experience with their customer support 🤦‍♂️
Response from My Golfing StoreNov 28, 2022
Hi Brent, sorry to hear this. Could you elaborate further on the problem you had? I left a voicemail for you but haven't heard back. Please email us at [email protected] so we can assist. Thanks!
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CLIFFORD L.
Oct 25, 2022
do not order anything from this company
do not order anything from this company
Response from My Golfing StoreOct 25, 2022
Hi Clifford, looks like the piece of your missing package was shipped out to you. Is there something else that might be wrong?
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