My Golfing Store Reviews | Read Customer Reviews of mygolfingstore.com

My Golfing Store Reviews | Read Customer Reviews of mygolfingstore.com

My Golfing Store reviews

Showing 73 reviews with 1 star · Clear filters

Steve H.
Apr 27, 2024
I wish I could give zero stars
I bought a rangefinder from MGS and have no issues with the rangefinder so far. Shortly thereafter I received an email advising me of the benefits of their Loyalty Program. I responded in writing that I did not sign up for the loyalty program and they were not authorised to charge my credit card. A few weeks later I received a $29 charge on my credit card. I have now contacted the fraud department of my bank to get this resolved. This is not a reputable company.
Response from My Golfing StoreApr 29, 2024
Hi Steve, We did receive your email and that has been cancelled, while a $29 refund was issued back. We do state what is included on our sales and checkout pages, while handing customer questions within 24-48 hours. This has been resolved within that timeframe. Please reach out if you have any additional questions. Best, MGS
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Tom B.
Apr 25, 2024
FREE OFFER costs 9.95 plus 49.95 in hidden subscription
I responded to a free offer...just pay for shipping. Ha! I paid the 9.95 shipping for a piece of plastic with 4 plastic cylinders that get placed on the piece of plastic...the whole item would have sold in a dollar store and with USPS 2day shipping for 6.95 I would have saved $2 ...assuming I would have bought the garbage in the first place.... a couple weeks later I get a 49.95 charge for unknown reasons. I wrote them an email but no response. This business is predatory and a scam. Just shy of a bait and switch con! I'm reporting them to the FTC BBB and any other alphabet I can find, not to mention my State's IG office. They have no ethics. Stay clear!
Response from My Golfing StoreApr 25, 2024
Hi Tom, We would like to state that every offer we promote, we state exactly what is included. On our sales and checkout pages we did state this offer came with a 14 day trial to our Champions Academy. We also state that if this is not for you, where and how to cancel without being billed. We do send login information right away as well for you to explore our training. We have a 24/7 customer service team and do respond to every inquiry within 24-48 hours. We are happy to help resolve this and our customer service line is 844-355-6994, email is [email protected]. Please give us a call, thanks.
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Myles B.
Mar 20, 2024
I ordered a rangefinder in August that…
I ordered a rangefinder in August that I like very much little did I know I started getting charged$29 a month that the Golf store will continue to charge your credit card with and told the day you die a little ridiculous fellas kind of shady
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Maggie F.
Mar 11, 2024
I purchased the speed trap and got a membership too?
I purchased the speed trap for my husband for Christmas. Now I find out that I also purchased a membership for videos that we haven't even seen. Buyer beware of the hidden charges with a purchase from this place. I will never purchase form them again.
Response from My Golfing StoreMar 12, 2024
Hi Maggie. We do see you purchased a Speed Trap from one of our promotions on 12/23. We do state on both our sales and checkout pages everything that is included, one being a 14 free trial to our Champions Academy. We do send username and login information right away, while explaining how and where to cancel within the 14 days if it is not for you. It does not look like we have received an email or call about cancelling until now. We have since gone in a refunded those three months which will arrive within 5-7 business days. If there are any questions please give us a call at 844-355-6994.
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Thomas H.
Dec 18, 2023
Read the fine print
Read the fine print. You may think it’s a good deal but later find additional charges and membership to their “Academy” with more charges.
Response from My Golfing StoreDec 18, 2023
Hi Thomas, you did purchase one of our promotional golf training mats on 9/4/23. We do state on our sales and checkout pages everything that is included upfront with a terms and conditions checkmark that needs to be clicked in order to move on. Our members academy is filled with in house PGA coaching content that many members enjoy. We see you called in to our customer service and this was cancelled right away for you without any issue. If there are any additional questions we are happy to assist. Best, MGS
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Rusty
Nov 29, 2023
Shady
Shady. I bought a rangefinder. I haven't received it yet.....then 4 days after I bought/paid for it, I get an email saying I am getting billed for a $29/mo installment of their "club", which I never authorized. I've left 5 messages today with no response.
Response from My Golfing StoreNov 30, 2023
Hi Rusty. On 11/21/23 you purchased one of our rangefinders along with a 14 day free trial to our Loyalty club. We do state that shipping takes 5-7 days and your tracking number was sent to you on 11/23/2023. Customer service response time is within 24 hours with the option to call us for a quicker response. A pre bill email was sent as a reminder, which you received as well stating in 6 days there would be a loyalty charge, with the option to cancel at anytime. (We have canceled that as of now for you) We have followed up and left a voicemail, as well as email. Happy to discuss more and resolve any further questions. Best, MGS
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NCD
Nov 10, 2023
Watch out!!
Watch out for a very cheesy business practice by “My Golfing Store”. I bought an Eagle Eye laser range finder. And, in the fine print, if you don’t read it carefully and then “Opt Out”, you will be charged $29 a month for online lessons. A reputable business wouldn’t try to trick a customer by this tactic! I am not impressed with My Golf Store and will never recommend them to my golf buddies. In fact I will warn them of this sneaky tactic. I will never do business with My Golf Store again. Shame on you!!
Response from My Golfing StoreNov 10, 2023
Hello, We do state on our sales page and checkout page what is included, with the option to cancel anytime without being billed. Our Loyalty Club comes with a bunch of great perks that many customers do enjoy. As stated on our sales page, if you would not like to continue with loyalty benefits please give our customer service a call at 844-355-6994, we are happy to take care of that for you!
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Fred H.
May 14, 2023
Bought two classes and didn’t receive…
Bought two classes and didn’t receive the classes; called to inquire and John promised it would be delivered within 24 hours. I called two more times and he made a referral to”management “ and only after I called back did he tell me the truth that no one could resolve this and only lying “customer service “. …… in this case!!!! work on weekends. There is no customer service or support.
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