mygmpart.comReviews of mygmpart.com

I accidentally ordered the wrong side trim for my vehicle, they wanted 35% restocking fee plus shipping. That's a hefty fee when I was going to order the correct part, they suck!

They screwed up and sent me the wrong part. Then they attempt to gaslight me into believing that it is my fault because I didn't furnish them my vehicles vin number. ( The year, make and model is efficient enough.) So then after a few days of back and forth emails they agreed to give me a refund; but wait, there's a huge catch. They want a 30 percent restocking fee! (Not to mention that the return shipping is coming out of my pocket.) All this for a measly 60 dollar part. Its absolute insanity! This is the opposite of how you treat customers.

Ordered part I needed. Site showed in stock. We texted company to verify that it was in stock. They replied absolutely it's in stock. Next day get an email saying the order was canceled. Turned out they LIED and did not actually have the part in stock. First and last time using this business.

I would rate them a -7 if I could for the number of days of my life wasted. I had never ordered from them before - I placed an order on March 13th. I didn't want to enter the Vin. They made me confirm I didn't want to enter the Vin via email. Then because I paid with my cash app account, AFTER they billed me $193 for the part, they emailed and asked for a copy of my ID since I paid with a gift card. I didn't use a gift card and explained I could see they already billed me. They said never mind that request was an error. Yesterday I got an order cancelled email, they don't even have the part that they charged me for?? 7 day waste of time. My credit has not posted yet. I would not reccomend this "service" to anyone.

Their website is vague about what is is you are buying. I ordered what I thought, based on their diagram that I would receive an entire replacement set of seat belts. Instead I got only the drivers. Ordered what I thought was a set of mirrors for same truck and they sent me 1 chrome and one black. They told me because I didn't give them my vin number it was my fault and kiss off.

This is worst parts company you can deal with ordered part to be delivered to Florida they sent to Alabama wanted me to deal with it when I found someone in Alabama to send on to me they refused to pay for it when you try to get to manager they say he’s on vacation don’t use them go to a local dealer I would give minus number if possible

I ordered a part based on VIN number and received the part. The part was incorrect. Apparently the part number was correct but the contents were incorrect. They checked their warehouse and the part was mislabeled as well. They still wanted to charge me 35% restocking fee. Say away!!! I wish I had looked at their reviews beforehand.

Photos show one thing and the part doesn’t match. They don’t even have the basic courtesy to apologize for any inconvenience. They also have the worst return policy in the industry…35% restock plus pay for return shipping.