MYFX MarketsReviews of myfxmarkets.com

I have 2 MAM accounts being managed by 2 different investment managers on this platform. While there is an LPOA in place, I have never been able to get in direct contact with any member of the customer care team. The "Live Chat" option is never live; it's sent as an email for which you never get a response. The phone lines are never responded to and the investment managers are extremely reluctant to patch you in with any member of the customer service team. Account profits and splits are calculated arbitrarily AKA whenever they feel like it, at any point in the month, rather than on a set schedule by the broker and withdrawn from your account to the investment manager's account while your own requests for withdrawals come up with "issues" or never get processed. It's all quite sketchy...and I can say this after using the broker for over 6 months. Would not recommend at all.

I had difficulties in crediting my account but because I got the best account officer who gave me an idea how to go about the payment.i made the payment easily and faster than I expected.kudos to him for his help.

Do yourself a favour and ask for Kariem to be your Account Manager. Kariem is incredibly helpful, reliable and his service is outstanding. Kariem goes the extra mile, he has always responded to my Whatsapp messages within a matter of minutes, he’s quick to help or take appropriate action. I honestly couldn’t ask for more 😊

I have great service from my account Manager Kariem. Kariem is very easy to access and always ready to help. I would give 5 stars if they have live chat service on their website.

Have been using myfx markets over the last few years and have a few accounts with them. They are an exceptional broker! They have good execution as well as a great overall customer service.

MYFX have excellent pricing and customer service - we have run multiple accounts >3 years with them and have only had positive experience with their platform and team. Any queries we have had have been answered promptly. Recommend this broker highly.

Best customer service i receive, made good money with my gold trades and customer service helped me with withdrawing. I received my profit in the next day. Highly recommend to any other traders, especially if English is not first language.

I’ve been trading on and off for 7 years and used many brokers. MYFX customer service has been fantastic in helping me set up my account. The first thing I tested was how quick can I withdraw my money and my funds reached my account in 2 days. Happy with my experience so far, it’s nice to finally have a broker I trust.