MyFavoriteCity.comReviews of myfavoritecity.com

We placed an order on August 17, 2016. We still have not received our product. I have called them several times using both options offered and they never answer the phone. I have emailed them asking about the status and we received one phone call 2 weeks ago and they said they were shipping it the following Monday and we should receive it by September 8. Still no product. I just called them again....used both options.......no answer! I also sent them an email, no response. ZERO CUSTOMER SERVICE!!!

Their customer service is non existent. I have left voicemail's and sent multiple emails on a care package I was trying to send 10 days ago. After not hearing from any one, I canceled the order.

I placed my order and actually got a call from customer service a few days later informing me that one item would be shipped a bit later than expected. Since I was taking these items as gifts to friends in Spain, it was critical that I have them before my departure, which they were sure they could accommodate. I was surprised to get another call to tell me that items had shipped and not to worry. THAT'S customer service!!

These baskets were smartly done. Great items inside and visually pleasing to the eye. I ordered these as door prizes and they were a big hit. I would recommend this company to anyone.

Just very slow delivery, not happy that I needed to wait so long.

Both times I ordered, I received a call stating they were out of some of the merchandise I had ordered but it took them 3-4 days to even call to state that. So, I was very worried I wouldn't receive the package in time as both of them were time sensitive. But, they both arrived just in the nick of time.

I think I like everything I've purchased from this website. I'll even take some more Irish fortune cookies as a Christmas gift for a co-worker.

Gift to Bay area office was smash hit! Made those native to Atlanta want to come back home and reflect on the 'good ole days'. Thank you providing wonderful choices to make the gift feel like Atlanta; not just Georgia.