myfacebobbleheadsReviews of myfacebobbleheads.com

This is absolutely the worst experience with a custom order. The product was ‘so embarrassing’ that I could not give it as a gift. I sent a beautiful picture(s) of the custom bobble head I wanted to order. The face is a ‘standard face’….there is no CUSTOM work. The hair was above the shoulders and in the picture the hair is down below the breast line. The eyes are brown on the bobble head (again, standard design, not custom) in the picture it is clear the eyes are BLUE! I just want to send it back and get a refund because there is nothing CUSTOM about this product. Initially, they offered a 10% refund. I replied; ‘No, thank you, I will return and you can refund. Then they came back with a ‘REMAKE” and I only PAY AGAIN, ONLY THIS TIME JUST 60% OF THE COST WITH A 40% DISCOUNT……..ARE YOU KIDDING ME!!!!!!!!!!!! PLEASE, PLEASE, PLEASE save yourself the frustration and disappointment of this company. A HUGE SCAM. Try standing behind your product PLUS OFFERING THE CAPABILITY TO POST PICTURES OF YOUR WORK!! Why can’t I share with other customers your ‘true work?’

Ordered for Christmas for children. Website said delivery before Christmas ordered on 11.27.22. Apparently they are held up in customs? Service reps are unprofessional. Very dissatisfied. They charge a 40% “restocking fee”. Way to go my face you can’t deliver as promised then want to charge me?

F*($ thes people. 40% restocking fee and they never even made the product which was two weeks past the deadline. The f*#%ing nerve. The only art they provide is a scam

Racist company. I sent pics of a dark-skinned man and the doll is white. They refuse to acknowledge this discrepancy and so far refuse to fix it or make a dark-skinned bobble head. Offered me 10% discount. What an insult. Racist . Do not use.

Do not recommend using. Paid for a service and product not delivered on. Submitted an order for a bobblehead as part of an employee retirement. Paid for Fastest Scultpting: $29.99 (Hand-made Time 4 Business Days) and an additional $29.99 for the express postage (2-4 business days). Going onto the 11th business day and product still not delivered. Followed up with customer service who didn't acknowledge or recognize misinformation on site or error and came back with contrary information to what they advertise. They will not refund the extra paid for services not provided. Unable to rate product as it hasn't arrived yet but business and service is unprofessional and untrustworthy.

I was very pleased with the service and final product. I was asked several times during the process if it was looking the way I wanted. It looks great and it is going to make the BEST Christmas present! Thank you

Absolutely awful. They picked the completely wrong skin tone, gave the bobble head Caucasian features when the photos and the person the bobble head is for is clearly not Caucasian. Completely ripped off, pointed this out in the checking phase and was blamed for the mistake, they refused to fix it without charging more on an already expensive product. Don’t use this service if you are getting the bobble head for anyone who isn’t Caucasian.

I purchased a bobblehead of my son and a friend for Christmas. They came out amazing! They look just like them.....I would recommend anyone thinking about ordering...... do just do it!