Mydressline by Iness CoutureReviews of mydressline.com

I wanted to share my recent experience. My daughter found a dress she set her heart on for prom. Unfortunately, in the shop here in the UK, the dress was damaged and they could not source another one. I found the dress online at mydressline.com and I contacted them regarding the dress we wanted. From the start, the communication was exceptional and nothing was too much trouble to ensure we were definitely ordering the right size, as US sizes are very different from UK sizes. Once it was sorted we placed the order and it was received here in the UK, well packaged and on time. I cannot thank mydressline.com enough for the service and going above and beyond!

I would like to share about my experience, and say thank you for making my decision easier. I was trying to find a dress for my mom, which is not easy because she is so picky. Finally we found the ones that we like the most and we got all information that we needed to confirm our choice. The team was so patient with answering to all our questions, helped to find the right size, for what I would like to say thank you one more time. The dress came on time, size was perfect, and she got so many compliments. We’ll definitely be back for next purchase!

Amazing experience with mydressline! I am shocked by the poor reviews. It is industry standard to my knowledge (and I’m not in the industry) that formal dresses typically are final sale under any circumstance - most places don’t even allow store credit or exchange for any reason. My advice to anyone reading the bad reviews about sizing is to look up the designer specific size chart & go off of that if available. All of mydressline’s policies are really clear on their website; I really appreciated their transparency. From the start I had shipping questions. I reached out to the via WhatsApp & they were kind & quickly responsive. Being an anxious person, I wanted to make sure they had my dress in stock because I had not found it anywhere else in my size. They were again very kind, even though the answer to my question was available plainly on their website. My dress was shipped on time & received in perfect condition. It is beautiful & I cannot wait to wear it. So thankful for mydressline - their customer service, shipping practices, and selection are unmatched. I’m in the market for a new formal dress about once a year & so are several people I know - I will be a return customer & be recommending mydressline to anyone & everyone who will listen! 🤍

Ordered from Northern Ireland. Was quite nervous as i wasn’t sure if my dress would come in time for my formal. The company constantly kept my updated on when it was due to arrive. Arrived in perfect condition and I am obsessed. Couldn’t have asked for a more unreal dress so thank you so much!!!

This is hands down the best place for evening formal wear. Not only was I able to customize the dress but it was also delivered 2 weeks!! I purchased my dress for a wedding party and I got so many compliments I almost started to feel bad for the Bride because of how much attention I was getting. If you want to look and feel like a million bucks don't hesitate and buy from this place. Customer service was excellent and the dress exquisite and very high end!

I purchased a prom dress online and it was the best experience ever. The customer service is outstanding and all of my questions were answered in a prompt and timely manner. I had to call the store because I had made and error on my end. They were so accommodating and friendly. I strongly encourage anyone to buy a dress because it excellent customer service so hard to find.

I turned to Mydressline by Iness Couture when I was looking for an evening gown. Best decision I ever made. The employees were so patient and helpful. The owner was exceptional. They offered the best customer service. They ordered the dress I chose, and I got it even earlier than they had anticipated. They made gown shopping so easy! Best place to go to.

Excellent costumer service great product wonderful people to work with thank you