J B.
Stay away from these scammers
I agree with the previous reviewer. Definitely not worth doing business with. They blame shipping on COVID but USPS tracking has been spot on. This company sucks with customer service. I believe this is a scam. They are based out of Toronto not USA As for the company’s response, the tracking number does not show up as ever being given to USPS. It’s an impossibility that the US post office would fail to scan a tracked item numerous times since the item would pass half a dozen locations before reaching me. Tracking shows it’s never left Mydogtags facility. COVID is not an end all be all excuse. Use you logic people and go elsewhere
Response from MyDogtag.comDec 23, 2020
Hi JB, We regret that you do not appreciate the enormity of Covid's impact on USPS shipping delays during the holiday season. We ship all of our orders next business day from the USPS post office in Niagara Falls USA. Your order was indeed delivered on Jan 1 according to USPS tracking. Yes, it was late but we did indeed ship it the day after you placed your order. Please consider changing your review. https://www.reviews.io/company-reviews/store/my-dog-tag