Ishmel W.
Company needs to better clarify the…
Company needs to better clarify the instructions for return merchandise. The note on the package sent to me gave clear instructions to return the product to a California address. I was latter told by the company that the postal service submits that return only address. My returning the product to the California address cost me more money to return, understandable, but in the meantime I could not retrieve the product to return to an overseas location. Therefore the company and I agreed to split the difference of lost, 50/50. There just needs to be more clarity on returning items. The 50% agreed upon is presently in my bank account. I am satisfied with at least receiving fifty percent of my cost. However I am at a lost returning the package to California.



