LifetouchReviews of my.lifetouch.com

We had an extremely disappointing experience with Lifetouch, twice. Today was our scheduled school photo day, and just minutes before opening, we received an email that the photographer had called out sick and the entire session was cancelled. This exact same situation happened during our last scheduled picture day as well. This level of unreliability is unacceptable, especially for schools and families who plan ahead. Parents took the time to dress their children, adjust schedules, and come in expecting a special event only to be turned away at the last minute. It creates unnecessary frustration and inconvenience for everyone involved. What’s even more concerning is the apparent lack of accountability or urgency from Lifetouch management. There seems to be no contingency plan in place, no backup photographers, and no real effort to prevent repeat disruptions. Due to repeated cancellations and poor service, we have made the decision to permanently discontinue our relationship with Lifetouch. We cannot recommend them to other schools or organizations that value reliability and professionalism. Cholan Muthukumarasamy Owner, The Goddard School South Portland Portland Oregon

Life touch is horrible they abuse them and they have kids photos in Epstein files. Wich is HORRIBLE AND HURENDOUS.

No choice in using Lifetouch, many if not most schools use them. Always terrible photos, crooked clothes, awkward smiles and I always have to ask for the class photo which is never available until the middle/end of the school year. It’s not like a separate group photo, just a mashup of the individual pics of all the students and teachers. I like to have it to know who all my child’s classmates are and it would be nice to have it at the beginning of the year right after picture day. This year apparently, Lifetouch doesn’t offer the class photo. I could go anywhere else to have my child’s photo taken and I think I will since the class photo is no longer available.

The company could not even remove the teacher from the photo which I could do myself with Photoshop. When requested re prints they sent new photos with the teachers hands still in the photo. Our son has special needs. But as a professional company you should know how to remove unwanted aspects of an image. There is apps now that could do a better job than this. I will never purchase photos with this company again. So lazy workmanship.

They got upset because I want remove my kids photos from their system. They lied and said they sent me an email and text for the form. I'm really starting to be be some of them are complicit in the claims. Why are you upset I want to remove my kids photos and lie about forms... Very unprofessional

These scum bags are owned by private equity, who are greedy monsters that love to take advantage of naive schools and parents.

Horrible service

Ped0 lovers. Disgusting. I hope this company goes bankrupt.