Ryan S.
Crap
They do not sell windmills they sell windmill parts and you're lucky if you get all of the parts and or the right ones or good ones. after dealing with them for 6 months I have a pile of five parts that are all bad or wrong. they refuse to replace anything I've got to bad generators I've spent almost $1,000 on what was originally supposed to be a $400 windmill. they will sell you the bare minimum and then tell you you need a half a dozen more parts like selling a car with rims and no tires then saying well it technically rolls without the rubber. some assembly required is an understatement I had to paint it myself drill out screw holes myself hell fortunately I'm certified in digital electronics and schematic reading because the schematic they sent me as to how to hook up there "hybrid solar/wind controller" was wrong it was missing a diode so the dump load just kept running and draining the battery whether there was even a windmill in existence or not yet another part they failed to tell you about and their hybrid controller is not a hybrid it's not even a controller it's just an auto switch that does more harm than good for the solar side. They say they'll replace it if it's broken but they don't tell you they'll make you jump through hoops of fire then find an excuse not to
Response from MWANDS.COMNov 24, 2019
Ryan, I'm sorry you're having issues getting your system running. In reviewing this order, I can see where you started having a conversation with our Sales Engineer, Sam Buffington, and the last step we were looking for was some video to help you troubleshoot. If that has been sent and we're just missing seeing where it arrived, could you please reach out to Sam at 417-708-5359 and talk with him about what we need to do to get your system going? -Crystal




