GI
MUV medical cannabis scam
Been a customer of MUV for 2 years on a monthly basis getting the same tincture product. I went into MUV to get the same item a few days ago and they had finally installed a card reader. Before I had to use cash or use their ripoff ATM. The clerk rang up my $28 purchase for $30 and told me they would give me a $2 rebate but he couldn't explain why (sound like money laundering anybody). He then said I'd have to pay a $3.50 'convenience fee' but again couldn't explain why. I went out to the ATM to get cash and he followed me telling me not to use the ATM as it wasn't in my best interests though he couldn't explain why. I can tell you why, as they couldn't overbill my card then charge me a 'convenience fee'. I called the MUV customer service number and asked about this but got a typical corporate response that it was current policy. I asked for a link to this 'current policy' on their site but the rep couldn't find anything. Also, I asked why this refund and 'convenience fee' debit/credit weren't posted at the POS kiosk...answer was it should have been...sure. There is an ongoing trend in business where companies are changing their terms of service on a vast scale to milk us. I'm an old guy and this sort of BS doesn't cut it with me. Yes, I can pay cash but this whole lying process now makes me think what else is this company doing to pull the wool over your eyes. After all, I'm using the CBD/THC tincture for health reasons, not recreational as the vast majority of 'medicial marijuana' users do. These recreational users won't mind paying more to get 'legal' weed. Us elderly people are gouged enough by the medical industry without having the sort of fiasco as it only sets a precedence for future transactions.


