muvfl.comReviews of muvfl.com

Love MUV products.I really like is Arctic guava strains. Many more I like as well. I do not have a problem with their prices. They have great deals. Do a comparison!!

My wife and I went into MUV a few times and didn't have a problem. I like one of their products, so we went back. Well, until my wife was lectured by mistakenly misgendering an employee. She got a lecture from that person, and again when she talked to a manager. She did this by accident while complimenting that person on that person's service (yes, I'm avoiding pronouns, to avoid any issues). Now, she called corporate and put in a complaint. The person she talked to from corporate took up for the employee as well and not once asked how to keep us as a customer. This tells me this thinking of putting employees ahead of customers is endemic in the corporation. I don't care what people identify as, and this isn't a complaint about that, this is about customer service. Not once did we feel valued as a customer during any of the conversations but felt like we were bothering them by not buying the product and just leaving. And my wife was embarrassed to be lectured to in front of employees and other customers, all because of an accidental misgendering during a compliment. Shame, and while the prices are high, some are really good. They just don't value you as a customer.

Absolutely horrendous prices for some reason this dispensary cannot compete with other dispensaries. $80 for 1 G of live resin just isn’t reasonable, and this will be the reason eventually on why this dispensary will get bought out. Companies like this only last a few years and then they’re gone. The prices are outrageous on everything not just the carts.

3 days ago I contacted muv because my app brings up the wrong stores always and then when I switch stores it's impossible to shop the sales. The person told me that they would fix it and call me. That didn't make sense to me but anyway, no phone call, not fixed. There's a trulieve where I live and I will no longer shop at muv. Obviously, they don't want me as a customer!! Also, I asked about the hype vape and they typed a sentence from the ad that everyone can read all the time. I was like really?? They want to keep it a secret so we don't find out about them. Then they asked if I was still there because I couldn't believe that bs. Well keep all your secrets to yourself and no one will shop there with such awful employees!!

I absolutely love our MUV most recently have been in there taking it “slow and steady” the budtenders are all super welcoming. ! They have my fav strains as I’m still learning.

Generally, their products are not as advertised, and their pricing seems designed to make you think you’re getting a better deal. When you arrive, they rarely have what they claim. I went in for a buy‑one‑get‑one‑free promotion, but I left with the worst product, which doesn’t match the advertised price at all. When I complained, they said it was simply company policy. Unless I log into the website, I’m shown a first‑time patient discount, which I believe should be illegal. These companies may track us every time we log in. I don’t want that. I just want to see the specials, know what’s actually in stock, and find out the price, because I shop at two or three stores I’m not loyal to. They aren’t loyal to me.

I used to really enjoy going to MÜV, especially after switching from Trulieve because MÜV felt more affordable and the service was noticeably better. The team used to be very friendly, greet you by name, and make the experience feel personal. Unfortunately, that has changed. Some of the longer-tenured team members are still great, but the overall service does not feel the same anymore. The newer staff often come across as unfriendly or unhelpful, and the welcoming feeling that made me choose MÜV is no longer consistent. I hope management takes a closer look at the customer experience and brings back the level of service that made this location stand out before.

Port Charlotte- god the girl tayla is soooo unfriendly and the manger red head is super unprofessional. Just all around avoid Kayla and tayla so bad. Actually just avoid muv!