Mutton Power EquipmentReviews of muttonpower.com

Very disappointed. Bought a new self-propelled Toro there about 3 summers ago and have had nothing but trouble. I fixed it 4 times and had it in the shop 5 times. The mower has a terrible design of a steel gear turning a plastic gear for the self-propel system. They would always fix it but charge me every time over $100. Finally took it in yesterday to trade and they would only give me $50 for the mower I bought for $350 and spent over $400 in repairs. I felt they had no loyalty to the customer and wouldn't stand behind a poor product. Mark

I ordered in stock lawnmower on 5/27 and it’s now 6/13/20 and I haven’t received the product yet. I can’t fathom What could take more than two weeks to ship and receive. I wouldn’t suggest ordering Out of State with this company unless you have a backup lawnmower and a lot of patience

I ordered 4 items for my almost one year old mower, using the model of my mower. Two of the items were incorrect! I could not use those two items on my mower, and had to shop elsewhere for the correct parts.

Ordered Parts from breakdown on the site and got 1 right part 1 wrong part. Had to wait on the order as i guess something was on back order and they never emailed me to let me know it was going to be delayed. I had to send multiple emails to them to get any sort of reply. When i got the parts and they were wrong i talked to someone and they verified that the breakdown and the parts list did not match. i waited another couple days after not hearing back from them after giving them the numbers off the machine i was ordering parts for. sent in a couple more emails and finally got a answer that they were ordering the correct part and it would be shipped soon as they got it. And in the shipping package was suppose to be a return label for the incorrect part. When i opened the package the part looked correct but there was no return label. I later was emailed a return label. It took me countless emails to get any kind of info from them. Normally if something is on back order ect you tell the person.

No communication about delivery. Transport folks called to make delivery as I was leaving town. Had to change delivery location, and choose one within a mile and closer to the transport agency but incurred an $80 fee for really no reason. Better communication would have and could have avoided this issue.

Should drop ship to customer, when parts were order, stated all parts were in stock. Took 2 weeks to get parts.

Slow on getting the order shipped.

Spark Plug and air filter were not the right ones for a John Deere JS61.