David W.
Had riding mower sent in for a tune up…
Had riding mower sent in for a tune up and sharpen blades. When returned the mower would not start. Asked to fix this issue by someone with more knowledge. Was told original repair person had been fired. The mower was returned a second time and the latch holding down the hood was broken. When called Mutton, explained the problem and service agent on phone asked if "do you have anything else to complain about?". Agent said he would look into the complaint and call back. Still waiting. Biggest issue: The owner is in her mid 70's, a widow and suffers from lymphoma.



