Susan
I have not received my items, so I have no feedback.
My items have not been delivered, so I have no review.
Music City Gifts is listed under Home & Garden Services in Reno, Nevada, Nevada.
Music City Gifts (musiccitycardsandgifts.com) has 188 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Showing 5 reviews with 1 star · Clear filters
Susan
My items have not been delivered, so I have no review.
Reba
Package arrived today. One of the wings on the flying monkey was broken and his tail was broken off. Very disappointing, after waiting so long, eleven days total. Too late to return and make it back for Christmas, and at this point I would not trust that the outcome of my unreasonable wait would be anything different than disappointment. I am in the process of attempting to return the damage item for a total refund which should include the cost of shipping it back, but I'm getting no response from this company to email or phone messages left . All I want now is my money back and good bye and good riddance for me.
Donna
I'm sure your product is lovely..... But it would be nice if I had it in my possession. I paid for profit mail and now filled a claim with USPS. Should have had it days ago.
eddie
Only contact from Music City has been to confirm that order was placed. The order was placed almost 2 weeks ago and as yet I have not received any confirmation that the order has been processed or dispatched. I am beginning to feel that this is a bogus company. I understand that delivery time from U.S to U.K will be little longer than normal but I paid over $50.00 for delivery so I am expecting better service than I already have received. If I get the goods before Christmas, I may use site again, if not then no way. This is a present for my wife. Not happy so far. 1 star only coz its Christmas time
Response from Music City GiftsDec 16, 2012
Hi Mr. Irwin. I am very sorry that are frustrated. I can honestly say that I have not been aware of any email to us. We do make it a priority to respond to all emails within 24 hours and usually reply within 3 hours. I did just search our inbox and do was unable to find an email to us. Again, I am very sorry for the communication problem we obviously are experiencing. Our direct email address is [email protected]. I did just check the online tracking and it shows that your package cleared customs on December 12th, so I would think you would receive your parcel any day. Regrettably, we have no control over international parcels once we hand it over to the post office. Your business is very much appreciated, so please let us know if there is anything else we can do to be of assistance.
Katie
I ordered from this site once, received my item damaged and sent it back. No, I did not read or see the disclaimers to not send back a damaged item, so after 3 weeks of the store having received the item and having had ample time to claim the insurance, they call & rudely insult and berrate me. Not cool!! What would I want with a damaged item and why in 3 weeks did you not claim the insurance on the item?? What would I have to talk to your insurance company for?? Absolutely no reason!! So disgusted with the service and will never order from this site again!!! I still have yet to receive a refund!! Worst experience ever!!!