Music City GiftsReviews of musiccitycardsandgifts.com

I was looking for a Cow Parade figurine that was retired. I found it here for a very reasonable price. I received my order quickly and my item arrived intact. I will definitely buy again.

I have been buying painted ponies from Music City Cards & Gifts for over 5 years and have had nothing but great experiences! They always come carefully packaged, and I get them fast. They also send out special coupons that make for really good deals and keep me up to date on special releases. Also, I received a damaged pony one time and they replaced it right away, no hassle! That's the way to do business!

I love Music City Cards & Gifts! What a great resource for such an eclectic variety of gifts and figurines! Their website is friendly, which makes it easy to shop over the internet. Whenever I have needed to talk to someone about an order, Laura has always been an invaluable help and goes above and beyond to make everything work to get my orders as soon as possible. She in a great asset! Definitely 5 Stars!

I have placed an order for several items and 2 of the items were backordered. After 6 weeks of patiently waiting, I contacted Music City Cards and Gifts and was told that the two backordred items are expected to arrive in two additional weeks. That time came and only 1 of the 2 backordred items was available. The owner returned my call the next day to apologize for the continued delay of the backordered item. She tried to rectify the issue by sending me a substituted item for free just for the inconvenience. The gesture was well appreciated. On her follow up call, she noted that I previously made a big purchase of several painted ponies from the 'Trail of the Painted Ponies' series and she has in limited stock, 3 rare pieces from the collection. Knowing that I am a collector, she offered me to purchase those 3 pieces at a reasonably discounted price to once again apologize for the non-availability of the backordered item in another order. To me this is going above and beyond the call of duty and I give them 5 stars for excellent customer service. The vendor knows how to keep their customers happy and I am delighted to say that I have been fully satisfied with my experience thus far with the vendor. I highly recommend them for exceptional service.

We are from Australia and have been buying painted ponies and other items for several months. Honest to deal with and quality service always. We will continue to deal with Music City Cards and Gifts happily. Kim

These people will work with you and help in any way they can. I collect painted ponies and most of the time I just go there to get it and they even have promotions. Love doing business with them. Doc

We have an ongoing collection of Aye Chihuahua and you seem to be the only vendor that gets all the pieces.

It is always a pleasure doing business with them.