Sebastian
Savannah did a great job
Savannah did a great job, representing this company, answering all my questions and explaining the process perfectly. Love this company will buy again forsure.
Murphy Door started in a parking lot in Ogden, Utah, in 2012. Jeremy Barker, a career firefighter and paramedic, built the first hinge system himself because he needed to feed his kids and couldn't find a hidden door that actually worked. He built one. Then people started asking for their own.Today we're the largest designer and manufacturer of hidden doors in the country. We've shipped more than 200,000 orders to homes across America. We build hidden bookcase doors, Panic Rooms, Gun Doors, Secret rooms, hidden wall doors, French doors, storage doors, Murphy beds, mirror doors, Functional hiding furniture, floating drop down shelves, and the hardware that makes all of it move. Every piece is custom, built to order by our own design team, not pulled off a shelf.We run three plants, all in the USA: Ogden, Utah; Lexington, Kentucky; and a hardwood mill in Rigby, Idaho, which we bought so we control the wood from the log to the finished cut. Our hardware division, Murphy Door Machine, builds every hinge, every mechanical lock, and all the Murphy Bed hardware in house. Most of this industry imports hardware and puts their name on it. We don't.We've made the Inc. 5000 list seven times. NAHB gave us Best of IBS, Best Indoor Product, in 2022. We hold patents on our door systems. None of that means much if the door doesn't work once it's hanging in your house, so that's the bar we build to.Jeremy still works fire shifts. And is the Utah CEO of the Year by Utah Business 2026. This is still a family-run, American-made company, and we plan to keep it that way.
Murphy Door® Showroom (murphydoor.com) has 173 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Sebastian
Savannah did a great job, representing this company, answering all my questions and explaining the process perfectly. Love this company will buy again forsure.
Chris M.
Vica was great! She answered my question and provided updates on my order.
Ricky
Great prices, easy ordering process, great customer service
Lisa W.
5 star rating of my customer service experience with Amanda. She was kind, understanding of my frustration, responsive, resourceful, and had there not been one final issue with my product that broke the preverbal “camel’s back,” I would have kept the murphy ladder I purchased for $207.05. I liked the fact that when you become a Murphy Door customer you are assigned a concierge, mine was Alijah. Alijah was responsive regarding the delay in my shipment but it was Amanda who took over once it was finally received in a problematic state. The order was placed on 17Jul 2026 and received on 6Aug 2026. I notified Alijah immediately and Amanda took over managing the case on 7Aug and she was a pleasure to work with. Ultimately she got back to me on 13 Aug with a resolution. Separately I’ll review the product and the condition in which it was delivered.
Adam Y.
Savannah was very helpful going over our order and confirming everything was correct. Very friendly and helpful service!
Becki
Vica was great. Hope the order goes as well!
DAN H.
Wow. After visiting your beautiful showroom, we were impressed with Mark's help, and ordered a door. Before we could get to our hotel, Savanah had texted me. Then she called and verified the order, everything was very professional on her end too! You guys are doing a great job! Thank you!!!
Ashwin B.
We ordered our first Murphy Door online. TBH, we were a little worried with ordering online given the dimensions and sizing. But, soon after the order was placed Vica Robertson (concierage) reached out to us and verified every measurements and options before finalizing the order through. We get constant updates and have a direct line to Vica whenever we need updates. We are looking forward to receiving the door and installing it.