mugshotlook.comReviews of mugshotlook.com

SCAM!!! SCAM!!! SCAM!!! POS!!!

THIS SITE IS A SCAM! I paid $1 for a report on a person. The details that came back were scant and insignificant. Then they charged me $49.82 for a one month subscription (that would renew every month). I called to complain and they said "sorry - when you signed up you were told that if you didn't cancel in 48 hours you would be charged". DO NOT ORDER ANYTHING FROM THIS SITE. ITS A SCAM TO TRICK YOU INTO ENDLESS PAYMENTS.

This is 100% a scam. It’s not just that they don’t provide any info a basic google search wouldn’t, they will try to keep your membership active and charge you no matter what you do. I canceled my credit card to end it. There is NOTHING legitimate about them. You might as well give your credit card info to someone who sends you a phishing email.

absolutely horrible never was able to look up anything from their website and they charged my account 49.95 every month i went to call to cancel after 2 months and the lady was unbelievable rude do not even try to use this service

Total scam. They charged my minor daughter $1 twice. Then a month later $39.82. I went online to cancel. It said I couldn’t and had to call. I called when they opened the next day and explained they sold this to a minor. I wanted it canceled and refunded. She didn’t use the service the entire month. I was told that I needed to email customer service as they couldn’t do anything. Then I emailed customer service for cancelation and refund. I also called the bank to report fraud. This is a CA based company that scams kids. My daughter’s school acct is over-drafted now pending the bank investigation and this place to make a decision. Don’t sign up!

Got hoodwinked and charged 39.82 after I paid a dollar for the next to useless report I got. Total scam! User beware! I called mugshotlook.com and cancelled my account. Customer Service offered me to sign back up at 6.00 a month - I declined and they sent me an email supposedly with a link to get a refund. The email said they were sorry I cancelled with a-link to sign back up BUT NO LINK FOR A REFUND! Where’s my shocked face?!!!! Ok - by next day I had another email with a link for a refund which brings me to a page where I can print a refund request form and return it by snail mail. Thinking there is a high probability that the mailed form will be ignored but hope springs eternal.

If I could rate you a zero I would! You have no useful information and your company has attached itself to the North Port Police department in Florida. What a scam and two days later you committed fraud by trying to charge me $39.82. Thank goodness my back caught this fraudulent transaction.

Absolutely a scam company. I had no clue I would be charged $39.82 for a "free trial" just to get a $1 report. Then called the number to cancel only to be told to go to the "refund" website to request a refund. Go there, and you have to PRINT and MAIL the request. Scummy scammy company.