MsoliWelcome to Msoli Group LLc –Your One-Stop Destination for All Your Needs! Step into a world of endless possibilities, where convenience meets quality . At Msoli Group, we pride ourselves on offering a diverse range of products that cater to every aspect of your life.
Msoli (msoli.com) has 16 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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Showing 14 reviews with 1 star · Clear filters
hp
Echoing the other reviews here, scam website after placing an order, received no confirmation email. I contacted their phone, email and chat. The "Lara" chat bot provided an order number and an email saying they would follow up with shipping info, one month later still nothing. DO NOT USE THEM
Beth H.
Scam site. They are registered with the California Secretary of State, but once the transaction processes - the transaction on your credit card shows a Virginia address. When calling said Virginia number, a gentlemen who knows nothing about the company answers. After multiple interactions with "Lara" the shipping date got pushed out over multiple weeks and they finally stopped responding altogether. Calls to their customer service number were never returned or answered. Stay away.
Donald P.
It’s not real. It’s scam website that takes your money Lara always say it be a few more days promise then there stock problems then they say the refund your money when they don’t Don’t fall for it like me there call numbers one discontinued and the other normal answering machine which they don’t answer ever
David C.
Total scam site. No confirmation email. No cancellation. No refund issued. Do not trust this scam site.
Brian
I placed my order and never received a confirmation e-mail or receipt. When I asked the chat agent, Lara, about this I was told that she would create a ticket and her team would fix that -- I never did get the confirmation e-mail. I have asked in the chat a number of times about the status of my order. When there is no chat agent available, an automated message says a ticket was created and I would get an e-mail. I have not received an e-mail regarding my order status. I finally got in contact with the chat agent, and was told that there was an unforeseen issue with my order and that shipping was delayed. I asked why I hadn't been notified and was told that they have sent me an e-mail every day. I have not received any e-mails despite confirming my e-mail address on the order page and checking my spam. I hope that I am just unlucky, but this website feels like a scam after interacting with it and the support 'team'.
John
When I began asking questions about shipping, the chat box suddenly stopped working and I was instructed to use email instead. Also, In their return/refund section there are many grammatical, syntax, and other errors that can only be described as highly unprofessional.