Moving Help | Powered By U-HaulReviews of movinghelp.com

Austin local movers never showed up or responded I was refunded however I had to pay more to find movers same day due to movers never answering or canceling the move do not book with moving help!

These guys are the worst. The movers never showed up, even after I was texted the night before. I flew across country to meet them but they never showed. Customer service is not helpful and they get indignant if you complain. Hire real movers direct Avoid U-haul and Moving help.com

We had the worst move this time around, the movers caused a lot of damage and were not professional starting from the owner to the employees. I opened a case on the movinghelp.com website at the suggestion of a Uhaul employee, but movinghelp.com won't do anything if the owner of the moving company won't do anything. The owner responded to the case saying he would issue the partial refund I requested, but now he went ghost. They charged me another fee for doing a review when it was actually supposed to be refunded but Alyssa on the chat kept referring me to my bank even though it's a credit card not a bank card. She disconnected the chat after I said I didn't need anything else, and as a person who works on a chat team...that's rude. No wonder they have terrible movers, their company has terrible service. I booked the mover I had issues with due to another company I found on their website canceled the day before our move because 2 guys got in an accident. I hope they're ok, but something like that shouldn't cause you to cancel a move appointment. Honestly it felt like everyone was acting up because it was Memorial Day weekend and they were ready to party like it was New Year's Eve or something.

I booked moving help to handle my loading and unpacking in two cities. Movers cancelled both times at the very last minute leaving me stranded without options. Customer service is entirely unhelpful in resolving any issues. Buyer Beware!!

Items damaged in the thousands of dollars and no response received. Buyer beware as company is unprofessional and doesn’t respond. Moving Help was useless in the process & we strongly encourage people to seek other options.

I brought to their attention the egregious acts of an undersigned/insured company via the u-Haul MovingHelp.com platform and was gaslit about the claim, my interactions after being physically, mentally, and emotionally threatened by their insured and ultimately denied by ReWest. I am a young woman and had no choice but to use the MovingHelp platform but typically had positive experiences and was not expecting a predator to enter my home. They were unequipped, unprofessional and one of the movers even THREATENED TO RAPE ME IN MY OWN HOME. RepWest was informed of their clearly reckless behavior from the time that they arrived and still deny my claim without any proof of their reason for denial or consideration to the extent of damages. DO NOT USE MOVINGHELP.COM NOR RELY ON UHAUL CARGO COVERAGE OR THE SAFELOAD COVERAGE OF THEIR MOVERS. They propped their feet up on my U-Haul truck laughing and yelling loudly late at night smoking cigarettes. Every single time I asked them to quiet down or brought anything to their attention (damages and them dropping and banging my property included) they would become combative, yell and make excuses for their behaviors and completely disregard me. One mover used the MovingHelp rating system as a way to manipulate and threaten me in to giving a positive review in lieu of him acting on his threats of sexual violence. RepWest, however, continues to use the positive review against me despite the fact that I have repeatedly articulated clear concerns of my safety and that the mover specifically threatened me in to doing a positive review whereas common sense says they know where I live and during this move they also boldly bragged about committing other crimes further showing a complete disregard for law enforcement. All of this supports and substantiates a pattern of behavior that validates my claims of their movers damaging my property.

If anything goes wrong you are all alone. I made a reservation on movinghelp.com and the moving company did not respond to my emails, text messages, and calls. They did not show up either. After realizing that they are not coming I had to cancel the reservation, delay my move while the truck is at the door, and find last-minute help for double the average price. What's worst is that MovingHelp.com does not allow customers to leave reviews for cancelled orders. So, all of my trouble and the unprofessional work from the moving company goes unnoticed, not recorded, simply ignored by MovingHelp.com. MovingHelp does not care about customers, avoid them!

I do not recommend using Moving Help for any moving, packing, or unloading services. In my experience, they are highly unreliable for both customers and businesses under contract with them. If you run a moving business, it's essential to know that even if your workers show up and complete the job, IF the customer REFUSES to provide the payment code, MOVING HELP will not ensure you get paid. To avoid overworking your employees without the assurance of compensation, I suggest exploring alternatives like Facebook Marketplace, building a website, or using other platforms that protect hardworking professionals. Moving help collectors customers payment get their cut so their efforts to assist other moving businesses associated under their site is not taken into consideration. That's your problem if you don't get the payment code that they have to provide the customer to give to the businesses to get compensated for the labor their workers put out. Good luck with small claims court because after filing that basically only the customer is protected. Really disappointing and unjust!!