Moving Help | Powered By U-HaulReviews of movinghelp.com

Never hire AMC labor company in California even if UHaul recommends you to. Hire your own trusted labor company. I was in Contact with Mario from AMC labor in California. He was supposed to meet me at 2:15 on the day of to load my truck and when I texted him to see if he is on his way he said that he was not coming. He could have given me at least two hours notice so I could plan accordingly and hire another labor team and not surprise me with the bad news last minute. He was super disrespectful and ignorant. I ended up paying more money in the end to a reliable company to load my truck. Not to say when Mario never showed up I called moving help to report the issue but they never answered the phone. If you get an email or call from AMC and Mario Poppy RUNNN bc he is not going to show up to load or unload your uhaul. Save yourself the stress.

In the past, Ive been blown away by how efficient and fast movers for my past two moves were. Because lf that, I fully expected to (luck out?) And have good movers again. They're (fakely) rated highly on Uhaul. Thanks to their slow incompetence, I did a lot of the heavy lifting (tiny woman). I trained them on how to use plastic wrap. Cover furniture. Use common sense when stacking. They broke a glass bowl heirloom and didn't even apologize. Dragged mattresses and pillows and sofa on the dirty ground. They took 3X as long as expected. So even though I had a hotel room, thanks to them, I was forced to spend the night in my empty home on the cold hard floor - before my international flight - to finish moving alone. They cost me sleep and sanity. Then, they had the cojones to charge me for the "extra hours" - AFTER I HAD APPROVED and PAID the agreed upon hours and WITHOUT getting my signed approval. Pretty sure it is illegal to charge me without my approval. I will be pursuing reimbursement. And ideally funding for my loss of glass item, furniture damage and the training time I gave them, dar too graciously.....

Under no circumstances use movinghelp.com. Hire a real moving company that stands behind the quality of their work and will reimburse damages. Want their real reviews? Go to trustpilot. It’s 1.8 stars at the time of this writing for a reason. I hired moving help due to convenience and saw the high ratings on Uhaul.com while renting a truck. Do not be fooled though, moving help legally positioned themselves to not be liable for damages of their movers by positioning themselves as a marketplace. They then deemphasize damage risk and move the cost for insurance and backing the work as an extra cost to you, the consumer. On the phone they claimed their review system keeps movers good and honest, but this is simply not true. The reviews are inflated because they pay you to review shortly after loading, before moving damages can be assessed. Hire a real moving company, not this sham of a marketplace with nickle and dime movers that do not give a damn about your stuff. I lost over $3000 of stuff due to poor loading of items. My only recourse is small claims court, but I moved, and it would cost a fortune to go back to local claims court several times.

The worst of the worst. After the move, I couldn't believe the damage the movers caused. I had blankets provided and none were used (SMH). There is a reason why you use blankets to avoid the scratches. This occured with multiple furnitures including my dresser, dining table, and ottoman. Not to mention the 50 inch TV was knocked over on the asphalt (hope it works) and the glass lamp shade that shattered everywhere. Also one mover was constantly on his phone... its moving time, not phone time and I even helped along the way. I handsomely tipped $30 each but not knowing the damage, it would of been a lot less. Poorly executed!

I had a mover no-show, without calling or texting me, and I only knew 45 minutes into my move because he had said that was his arrival window. Since the job was “cancelled”, I can’t leave a negative review about how much his no show screwed me. Unique Touch Pros in Portland Oregon. He still has 5 stars! How many other people has he done this to? How many more will he do it to? I don’t know but I won’t be booking through this site again. Its reviews and contractors can’t be trusted.

2 guys didn't show up, no compensation provided even after it was promised over the phone. Seek alternative for your move rather than at the last minute being left to move everything yourself.

The mover had a gun on them the whole time. Then destroyed the building garage door by trying to enter resident only area with a uHaul. They did not have any plates on the car and refused to provide insurance information even though the building has them on camera.

Worst customer "service" experience EVER. Literally EVER. Avoid this company at all costs. 1) made a reservation for a MORNING move/2 hour loading help. no contact from movers for nearly 24 hours. When we finally got a response it was for movers to show up "sometime around 10 am" or before noon. No commitment to a more specific time. In most definitions 'morning" would be before or by 10 am. NOT only that, but they tried to shake me down for a "heavy object" exorbitant fee for a small stackable w/d that WAS NOT part of the quoted fee. They also seemingly did not like that we are on a 2nd floor unit. When I asked about a more specific time, they told me to ask for a refund and that they could not help me, leaving me without a mover. No response after that. 2) I then tried calling Moving No-Help. I waited for 38 minutes on hold only to be disconnected. I waited for another 1 hour and 47 minutes on hold before giving up (I have a screenshot as proof). I tried their 'live chat" and waited for 21 minutes. That was after the chat said it would be ONE minute wait to start the chat. Then I got someone who took 3-5 minutes to review each response I gave trying to explain our situation. Sloth slow. "Kristy" said they are a very small team as if that were the rationale behind slow to non-existent responsiveness. I repeatedly tried to explain that I was concerned about rescheduling via their service if I had to wait 24 hours to get a confirmation and then risk the same lame cancellation. When she just couldn't seem to understand my most basic questions, I asked if I could SPEAK with a person and she didn't even reply appropriately to that but instead she said "we don't have control over rates movers charge". So I wasted another 40 minutes combo on hold plus the chat for no result. I then had to CALL to get the cancellation processed. All told, I probably spent 3 hours on trying to first confirm and then cancel White Glove Movers (who are scammers). my recommendation is to use ANY other business to help you with securing a mover or moving help than Moving No-Help.com. 3 hours later and I still don't see a refund transaction either following the cancellation. Moving No-Help is a useless and careless broker for moving assistance and I'd advise you to avoid doing business with them at all costs. Every word from them highlighted that they have no control over anything that can HELP a customer. THE WORST experience ever. Customers basically have to pay the fees only to get a hold on a reservation not an actual confirmation or actually confirming service. So customers take on all the risk that money will debited for services that everyone else seems to claim are out of their control to secure. If you use Moving NO-help.com you will be gambling with movers that will cancel and leave you scrambling to make other arrangements at the last minute. JUST DON'T RISK it. A company that has such poor systems in place for a customer to resolve issues or ask questions doesn't deserve your business. I decided to not risk reserving moving help through this company and therefore spent 4 hours talking to other companies. The result was that I secured moving assistance but at twice the cost because it was short notice. So it's worth repeating: don't do business with Moving No-Help.com