Here at MovingClaims.net we take pride in being the most experienced provider of claims processing, administrative services, consulting, and customer support to the household goods carrier industry. Through our numerous affiliations and interactive web...
MovingClaims.net (movingclaims.net) has 58 customer reviews on Five Star Index, with an average rating of 1.0 out of 5.
Website
movingclaims.net
Category
Shipping & Logistics
Location
Miami, Florida
Listed on Five Star Index
2026
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Most recent review: October 2026.
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Moving Claims.Net is as all the reviews I've seen on numerous websites state is a fraudulent company full of scam artists. The moving companies use this as the resource to resolve claims against them to scam their customers. Mile Relocation and Simple Moving destroyed and damaged my furniture and then sent me to file a claim for the damages with this scamming website. After weeks of playing games, claiming they didn't receive the emails, and other documentation they finally acknowledge receipt of everything I provided;Only to come back and offer me $300. Absolutely unacceptable!
FC
Faye C.
I was given a settlement Amy of $78…
I was given a settlement Amy of $78 which will not even cover the cost for repair of the lamp. I did not agree to a 60 cent per pound reimbursement!!! My loss was well over $5000.
Reading the reviews for your corporation makes me believe that you do NOT reimburse as promised.
Reconsider my claim settlement offer
MM
Michael M.
Moving Claims is not what they claim
I was provided Moving Claims as the mediator for a moving claim I wanted to file with my mover. It has been nothing but frustration. Their web site for claim submission does not allow saving work, so after several hours entering the details and the website crashing, I requested a different mechanism. After being told to use the website multiple times, I was offered an email to submit to. Then the file size restriction made submitting the required details nearly impossible. Lack of communication through the process, including when the moving company made an insulting offer. I demanded to dispute, which was met with multiple email exchanges claiming to never have received my dispute, even though the email exchange included the acknowedgment of receiving it. Very Very disappointing. DO NOT use them or United Region Van Lines out of Waukesha, WI
DM
david M.
just delay, complicate, and underpay
even when provided with weight information, they barely budged and still underpaid. and, just to make it complicated, they make you notarize the simple piece of paper, probably resulting in many not doing.
Just a middleman to the movers who caused the damage, but provides the movers with a buffer and an agent for them to delay, complicate and underpay.
IA
Isaac Allen S.
Absolutely Disgusted with Moving Claims.net - A Total Waste of Time!
I am writing this review to warn anyone considering using Moving Claims.net. Our experience with them was incredibly frustrating and utterly unacceptable. While our moving company was helpful and tried their best, once the claim was filed with Moving Claims.net, their hands were tied, and all communication and resolution had to go through this third party.
We filed a claim for very straightforward damage that occurred during our move. Our brand new dining room table was significantly gouged, requiring professional refinishing, which we estimated would cost between $250-$500. Similarly, a valuable piece of framed artwork (a large 40x60 frame) was heavily scratched, also needing repairs in the $250-$500 range. Our total claim was a reasonable $500-$1,000 to cover these repairs.
After a protracted and incredibly frustrating process, Moving Claims.net had the audacity to offer us a mere $75 as an "inconvenience fee." This is an insult! It doesn't even begin to cover the cost of refinishing a single item, let alone both. This low-ball offer aligns with countless other reviews I've seen where customers were offered pennies on the dollar or an insulting "inconvenience fee" after months of waiting.
If you're looking for genuine assistance with a moving claim, save yourself the headache, anger, and wasted time. Do NOT use Moving Claims.net. Their process is designed to wear you down and offer you next to nothing.
ML
Micheal L A.
Giving a 1-Star is actually a stretch
Giving a 1-Star is actually a stretch. In my opinion this is a total SCAM along with the moving Company. I had to ask for the Claim documents 2-times, submitted the information only to be told they never received it and to resubmit. Then you have to Pay(recurring) Credit Card to get an updated status. They give contact emails only to have them returned "Undeliverable". It appears that they create an atmosphere of Frustration so that you will not pursue your Claim. I would never recommend to anyone to use this inadequate service.
KS
Kathy S.
Worst moving experience ever!
When the movers came to pick up the furniture they were supposed to move, they also put things into their moving van that they were told not to take.
When the furniture was delivered to the new house I had the following problems:
2 legs are missing from the dining room table, the Granet top to the buffet was broken. I am missing 2 glass shelves to the dining room hutch. I also have a lot of missing pieces for smaller things such as power cords and hardware needed to assemble the items myself. No body from Midline Vanlines seemed to care about my situation. And the move cost me more than 2X the original estimate. I have never experienced service this bad before now. I would recommend that you get a referral from someone you know and trust before you hire a moving company. Or it could become your worst nightmare.
VE
Vengogh
This is such a scam . A ploy.
This is such a scam. They pretend that they are going to actually work on processing a claim on behalf of the moving company . After you submit claim they just fade away . They send you a confirmation that they received your claim submission and then they disappear . No follow up contact after the initial claim submission. You have to chase them to try to get an update on the status of your claim. I bet they do not pay any claims. It’s just a ploy. The moving company was very unscrupulous and damaged my furniture, and assured me that the insurance that I purchased would cover the one chair that I needed replaced. It’s all a ploy .