Move Matcher Reviews | Read Customer Reviews of movematcher.com

Move Matcher Reviews | Read Customer Reviews of movematcher.com

Move Matcher reviews

163 approved reviews, newest moderated first

Jacky
Sep 13, 2020
Don't like all the companies send…
Don't like all the companies send promotional emails to me
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Wynter
Sep 10, 2020
Thank you for all of the resources and…
Thank you for all of the resources and recommendations!
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Regina Thomas D.
Sep 5, 2020
I found a mover and happy with my choice
I found out about Move Matcher from my apartment community manager. The process was simple. I entered my information, criteria and Move Matcher presented best matches for my move. I like the fact that movers were listed based on rating. Some movers included hourly rates and other included licensing credentials. You also have the option of sending a single move quote email to all movers instead of having to reach out individually. I was able to find a mover through this service and I am happy with my choice.
Response from Move MatcherSep 5, 2020
Regina - we so value our property partner residents' experience and are glad to hear you found Move Matcher useful! Happy moving! - Dave O., president, Move Matcher
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Nupectbrad
Aug 26, 2020
Rates were WAYYYYYY off
Rates were WAYYYYYY off
Response from Move MatcherAug 27, 2020
Good evening - this is VERY disappointing to hear, as we take great efforts to ensure mover prices are accurate and consistent. Regardless of why this may have happened to you, we want to make it right. I will reach out momentarily via email to connect you with one of our Mover Coaches who can personally reach out to movers for more detailed estimates, if you'd like us to do so. While it's frustrating to hear you had a bad experience, the feedback is highly informative for us. Gratefully, Dave O., president, Move Matcher
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marty
Aug 24, 2020
No contact
I was sent a number of movers to contact. I emailed one and never received a call or email from them. When I called, their voicemail was odd and not helpful. I then called Two Men and a Truck which was not on the list, but was located on the town next to me. They were very helpful and travel mileage is a mute issue.
Response from Move MatcherAug 24, 2020
Marty - I am very sorry to hear movers did not get back to you. The only issue I could see causing that is we are now in the peak of peak moving season and they may simply be delayed in getting back to you. If you are still interested in in-depth estimates from our movers we will happily reach out to them directly on our behalf via our Mover Coach team. We hope you have a safe and happy move! Thank you for the feedback. - Dave O., president, Move Matcher
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Mauro
Aug 21, 2020
Little to no contact from movers after sending out emails on site
I used the link and tried to contact the movers but only one has contacted me and have had to call others as well Little to no contact from movers after sending out emails on site
Response from Move MatcherAug 21, 2020
Mauro - that's terrible news and might be due in part to movers now reaching the high point and end of moving season. Let us help you track down a couple really tight estimates through our Mover Coach team. We will follow up with you via email. Thanks for your feedback. Dave O., president, Move Matcher
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brhooper11
Aug 18, 2020
Your rates do not match the company’s…
Your rates do not match the company’s rates and this turned into a waste of time.
Response from Move MatcherAug 18, 2020
Good afternoon, brhooper11 - we hate to hear this but greatly appreciate you making us aware of your experience. We pride ourselves on the transparency we've added to the move experience so your issue of mismatched rates is of concern to us. Could you please email [email protected] with more details? - Gratefully, Dave O., president, Move Matcher
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None
Aug 17, 2020
Move Matcher service is cool but companies didn't respond
Move Matcher was easy to operate and helpful for finding small businesses in my area with reasonable moving prices. Unfortunately, none of them answered my email request or calls inquiring about moving (reached out a couple times over a 2 day period) and I ended up finding a company outside Move Matcher Service. Nothing wrong with the Move Matcher service, but if the companies don't respond it's not much help.
Response from Move MatcherAug 17, 2020
Good morning, Tabatha - We're sorry to hear than none of the movers followed up with you! We offer a Mover Coach option now which we will follow up with you about via email. Our Mover Coaches are real people who can help stay on top of mover follow up on your behalf. Thanks for your review and we look forward to helping you in any way we can from here. -- Dave O., president, Move Matcher
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