Mousepad Warehouse Reviews | Read Customer Reviews of mousepadwarehouse.com

Mousepad Warehouse Reviews | Read Customer Reviews of mousepadwarehouse.com

Mousepad Warehouse reviews

Showing 10 reviews with 1 star · Clear filters

Hector R.
Oct 22, 2026
Item not received
Number 1 I have not received the mouse pad. Number 2 I attempted to cancel this order before it was shipped and heard nothing back from the company.
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William G.
Oct 7, 2026
Waiting on return/refund request
So far not impressed - print quality is very poor, shipped from China and lacking response from customer service.
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waitemusic
Aug 28, 2026
Terrible shipping
Terrible shipping. Was left out in an open area and it was stolen. Back and forth with the shipping company has led nowhere.
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Dan S.
Jul 25, 2026
They ship from China.
They ship from China.. So buyer beware it could be a waste of time. I stopped ordering from there a long time ago because delivery and returns can be time a huge headache. An keep in mind they rarely make good products. There site mentions nothing regarding this tidbit of news..
Response from Mousepad WarehouseAug 13, 2026
Hi Dan, yes we ship from China, but our quality is top notch. We provide hassle free refunds and returns if there are any issues with quality.
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Harsch P.
Dec 29, 2025
order 1833
order 1833 , going to wrong location, Please Fix:(
Response from Mousepad WarehouseJan 8, 2026
Hi Pamela, I believe you have eventually received your order. Sorry for the delays in fixing the issue, a lesson for next time.
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Larry
Dec 22, 2025
Never received the product
Never received the product. Tracking info said it was delivered somewhere but it was not at my address. Saw no delivery drop off on the day it said it was delivered.
Response from Mousepad WarehouseJan 8, 2026
Hi Larry, sorry for the late response, looks like more of a delivery/shipping issue. I have sent you an email so we can look to remdiate the issue.
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Justin F.
Nov 4, 2025
Takes forever to ship.
Takes forever to ship.
Response from Mousepad WarehouseNov 4, 2025
Hi Justin, it looks like you ordered October 19th and it was printed and shipped October 21st, so 2 days. We allow 3-5 business days to print and ship out so it was actually faster than the average. AND it looks like it was delivered to you October 27th, just 6 days later... Probably the fastest I have seen in a while. Not sure why the 1 star review to be honest Justin.
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SG
Oct 8, 2025
They sent the wrong item
They sent the wrong item. We contacted them through the website and to the sales email with no response. We sent a third request to the info email that was sent to us with our order, which bounced back as not existing. We ended up having to issue a chargeback on our credit card. Terrible experience.
Response from Mousepad WarehouseOct 14, 2025
Sorry you had this experience. I checked our emails and it looks like we missed one email prior to this review being left with a 2nd email at the same time as the review. Sorry we missed that first email - that is on us! If you've already processed a chargback then there is nothing we can do here. Sorry you had that experience and maybe in the future you can give us another chance :)
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