Moultrie ProductsReviews of moultriefeeders.com

Ordered an item for Christmas. Label was created by this horrific company, but they never sent it to the USPS. Now, after spending over 2 hours on the phone, with a "representative" and on the phone with the USPS because Moultrie blamed it on them, they say they are "working on it" and don't care when it gets here or if it ever gets here. Basically, if they find it and ship it, I will then have to ship it back in order to get a refund. I asked for an immediate refund so that I can purchase elsewhere, but they refused to do so. Instead, I have to wait to see if they find the package in their distribution center, then send it to me, so that I can pay to return it before I get my money back. This is BULLSHIT and a terrible company. Run screaming.

I’d like a refund on this product. It’s a load of rubbish. The battery tray does not open fully so the batteries can’t be fitted. On the App there are only options for USA and Canada. Surely you knew this before sending it out. You had my address in New Zealand. The whole exercise gives a bad taste, like you want the money but couldn’t care less about who you are selling to.

Horrible customer service and online chat is worthless. I wish I would have done more research on Moultrie before investing in several cameras and feeders.

Got given a second hand camera (charity shop) wingscapes wct-00125 but it needs a security code and there is no way to reset it without an authorised proof of purchase so waste of money and time as customer support wont give out anyhelpful advice, so off to the tip it goes

Have owned many Moultrie feeders in past years--I admit I am always working on them to keep running, but fairly satisfied. They have now come out with the Pro II feeder and timer which is useless. I have had nothing but nightmares with them-- Called Moltrie ( which now days they will never answer the phone or call back) got a couple of emails wanting to know what I needed--When I explained my problem with the Pro II they want pictures --explanations--invoices etc--which I sent. Never hear a word back.. Finally caught a live person on the phone--who showed very little interest. I am running 11 Moultrie feeders now--plan to throw all of them away in January and go to a diffrent brand. I assume Moultrie has acquired to many customers and dont feel that they need to take care of the old customers--That sure have changed.

If I could give zero stars I would. Custom service was not good. My husband called 3 times, had to put in batteries 3 times, had to buy new SD cards twice. Each time he'd call they'd have him trouble shoot, it would start to work and by evening it would stop... they don't give refunds and Walmart (where he purchased the game-cam)won't give a refund on it either. Don't waste your time or money on this company.

Unresponsive; dishonest & should get 0 stars! If I could give a 0 stars I would. I ordered 4 Moultrie Deer Hunting Cameras and was charged for 4 — only 2 arrived. When I contacted the company, I was told to take 3 pictures of the box they came in showing the box said 2 PIECES and the inside of the box that only had room for 2 said cameras, submit them and I would hear back in 24-48 hrs. I never heard back. After waiting 3 days, I called and was put on hold said they had the pictures but now I would need to wait another 24 hrs. I ask to speak to a supervisor and was told he would call me back; he did not. I called at the end of the day and he had left for the day. I now have no choice but dispute the charge on my credit card but I HIGHLY RECOMMEND YOU NEVER ORDER FROM THIS COMPANY. THEY ARE NOT REPUTABLE, HONEST OR TRUSTWORTHY BASED ON MY EXPERIENCE. I must admit I have NEVER written a poor review on any company but this company should not be allowed to handle customers in this fashion — moultriefactoryoutlet.com