MotorcycleidReviews of motorcycleid.com

Terrible experience. Used their sizing chart for a helmet, the helmet arrived and would not fit on my head. I let them know and they won't give me an RMA due to company not taking back helmets for 6 to 8 weeks because of covid. I have sent multiple e mails and called with no response what so ever. I did not wear the helmet. And the liner is removable and washable, one of the reasons I wanted it. Totally unacceptable service. Just waiting to get screwed with a 400 dollar helmet that does not fit!

Product came in faster than expected, overall great experience! Love motorcycleid

Great company with great products and fast shipping. Will definitely use them again in the future.

Better made than I anticipated at price paid for it and would recommend it to anyone looking for good quality at low cost. I will definitely use them again. Thank you

Totally awesome experience n the people who handled our order was great..quick, efficient n professional. Great personality also. Would definitely recommend this company

I wish I had never stumbled upon this site, and had stuck with revzilla and ebay. long story short: i ordered stainless steel braided lines for my bike. i needed it quickly, so i paid a bit more than through the manufacturer. i noticed afterwards that it came with a clutch line. weird, considering the bike has a cable actuated clutch. so i tried to quickly cancel the order—to no avail, as after a maze of “we make canceling easy!” messages, they told me you could only cancel over the phone. you can change your order, no problem! but they’re not gonna let you get your money back THAT easily. anyway, i call the manufacturer, then i call motorcycle ID—turns out they sold me a brake line set for a completely different bike. so know that even if the website tells you that your bike fits, it could be totally wrong. so i wanted to cancel my order, obviously. i still needed that part by this weekend. even though they had been telling me that because of COVID, my item was unlikely to ship or arrive on time, as soon as i cancelled they told me that my item had likely shipped already (on the same phone call). so i would have to wait until my delivery came, then return it, and once they received it, i’d receive my refund in 3-5 business days. absolutely unacceptable. they took my money in exchange for something i didn’t ask for, and are not going to give my money back until i return the stuff I NEVER ASKED TO BE SENT. i will likely lose money over this, as i am doing work on someone else’s motorcycle. i will be telling anyone who will listen about this, and copy pasting this review everywhere i possibly can. thanks for tricking me out of $200, motorcycleID!!!

The whole process was very smooth, from the order to the delivery.

I ordered the wrong part from these people, and my attempt to return it has been nothing but irritating. They put off providing the required forms and labels, and have used up 3 of the 4 weeks return window. Their standard answer is that the process will move forward within 24-48 hours, but it doesn't happen. Support consists only of delaying tactics. I believe they want to eventually claim that the product was not returned on time and that refund is not available. They seem dishonest and unethical. According to my research, I am but one of hundreds with similar complaints. STAY AWAY. DO NOT BUY.