Jeff P.
Poor Shipping Experience
I was in a hurry to get a rear tire, site states they have a warehouse on the West Coast (Oregon), so I figured it would arrive quickly. I put my order in sunday. Monday am (west coast) I get email that the package was shipping. By monday evening UPS still hadnt received the package. I called Motosport customer service, their answer was "UPS has the package, maybe they havent updated yet". Well, I deal a lot with UPS, if its shipping 8am, and by midnight they havent scanned it, then they dont even have it. I ask where the package is shipping from, they said Kentucky. I then said how by ground will it get here by friday. Your site says you have a warehouse in Oregon. Well, they dont anylonger. I would have ordered from a west coast place and not gotten dicked around. Customer service said "check again tonight" to which I replied then you havent even sent it, and it wont be here by friday. Their response was "we only give an ""estimated"" time". And sure enough, I was right, as UPS did get the package until sometime tuesday afternoon, and it still sitting at the hub, and now wont be here until monday. I wont be dealing with them ever again.