mosquitosquad.comReviews of mosquitosquad.com

They have missed multiple scheduled appointments this year and they lack any sort of reasonable communication. I had to fire them and hire another company. Last season it started going downhill and they are officially at the bottom.

Will not stop coming after being Told to stop. Texting them is useless. Do not give them your cc They will bill you forever for treatments you did not want.

First time customer, rescheduled the day of my appointment without letting me know the day of after I took off from work. On the day of new appointment day, another day off of work, I was advised they were in route but 3 hours later still did not show. Customer service on the phone just hangs up on you when you try to cancel service. Not one to leave a bad review but other people should beware of this horribly lazy company

I’ve been paying Mosquito Squad faithfully for almost 5 years — $100 every 5 weeks — and I’m starting to feel like I’ve just been throwing money away. My yard is overrun with mosquitoes right now, and it sure doesn’t seem like they’ve been spraying at all. Their Google listing says they’re “open 24 hours,” but when you call and select the option for current customers, the number is disconnected. My wife and I have been calling nonstop for over a week trying to reach someone. When I finally got a human on the phone, they weren’t even in the same state and had zero clue who I was or anything about my account. I don’t know if the company was sold, shut down, or is just completely mismanaged now — but whatever happened, this is NOT the service I signed up for. Zero communication, zero accountability, and apparently zero treatments. Avoid at all costs.

Vincent uses meth and still got hired by Jesse Martinez (operation manager) to enter people's home and yard. Jerome films customers backyards when he is on the phone with a girl. I told this to Jesse and Jerome still works there filming your backyard. Ramone stole a gas card. Chris D is just not professional by any means. I know all of this, because the techs wear cameras and I did the audits. These are the techs that have your address, and you let in your backyard! Ever say "I didn't sign up this year"? They auto renew people and pretend like they have a great repeat business percentage. Google reviews are selected. If you speak against the company, they will never select it. Only posting "the best" reviews is dishonest. This is how Jon runs this company; he is a liar to his customers and employees. It seems unethical to have a pesticide company and not provide health insurance and ac in work vehicles. Why pay all that money for unvetted, unqualified, extremely high people to spray your yard.

I had an appointment with Mosquito Squad and when they called for the gate code at 10:38a I was on a call so I texted the gate code at 10:39 and was told I would have to reschedule. The tech couldn’t wait less than 60 seconds for my response. I realize they have other customers to serve but this was ridiculous.