Ronan
This company is worst
This company is worst! No email, chat is off they put you on hold for over 1 hour then they hang up with you I wish I read these reviews before I placed an order . DONT BUY HERE!
Jeep Parts, Jeep Soft Tops, Jeep Accessories, Jeep CJ Parts, Jeep Cherokee Parts. All things Jeep from Morris 4x4 Center your Jeep Parts Specialist.
Morris 4x4 Center (morris4x4center.com) has 156 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
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Showing 95 reviews with 1 star · Clear filters
Ronan
This company is worst! No email, chat is off they put you on hold for over 1 hour then they hang up with you I wish I read these reviews before I placed an order . DONT BUY HERE!
Ronnie
Terrible experience. Parts department good. Just do no ever want to return a defective part. Been on hold 1 hour 46 minutes. Told me "let me process this and be right back with you" now at 20 minutes and holding. Spent hundreds over the last year. This is the third time I have been treated like this. Totally unreasonable wait times. Will shop other places in the future.
Seth L.
This company fraudulently charged my credit card, never sent ordered products, and is impossible to contact. I am on hold with customer service for over 1 hour 53 minutes as I write this. Wish I had chosen to do business with a different company.
Luis V.
I ordered a pair of jeep control arms and only recieved one. I contacted them through phone about 6 times through a period of 5 days. They anwsered my last call after a half an hour of waiting. I then told them what the problem was and they told me hold on then for a couple of minutes. I ended up stalling for about three hours before they hung up on me. Please do not buy from them beacause you will get ripped off and have a horrible service. Unfortunetly for them I own a jeep page with over 4000 followers and I will post not to buy from their website! Hope you consider this before you even think of buying from them!
Brandon M.
Terrible company to do business with. Sent me the wrong order. Spent over 10+ hours on the phone with them. Most of that being on hold waiting for customer service. And that's because the live chat is ZERO help, and they don't respond to e-mails. The multiple times I've spoken with them, the customer service reps are incompetent, or just flat out lie to me. I guess they think their customers are stupid. 4 weeks later I still had the wrong product and they still had my money and still no resolution to getting the correct product. Eventually, I was able to get the wrong product returned, but the product I had ordered they no longer even carried. I asked about getting a lesser model version of the correct product and they said sure they would give me a store credit and do an order for the other product. 2 weeks later they said they wouldn't sell it to me at the price and price match, even though I had e-mails of them saying they would. ultimately, it was a 20+ hour waste of my time.
J M.
Don't bother! This company commonly has "sales" in which they mark products up over MSRP so they can discount them down to what they call a "sale price" for unsuspecting customers. They do not deserve the business!
jeff M.
I would not even give this company a 1 rating.the customer service is non-existant. When you can get someone on the phone they inform you that all they can do is send and e mail and someone will get back with you within 48 hrs max. I have sent multiple emails as well via their website, for over a week with no response. The part I received stated a universal fit for my 2011 jeep wrangler jk. The part is not even close to fitting. I will Never do business with this company again. j