Tara C.
Morocco Full Tour
Our complaints really only have to do with our driver. The first 3 days of our trip he was great, then Ramadan started and he stopped being helpful and informative on our trip. He wouldn't stop for lunch for us. We would get in the car at 9 AM and arrive at our next city between 2-4 depending on where we were going. We had no idea where to stop along the way and the tour brochure stated that our driver would stop somewhere for lunch for us. We had to beg him to stop at a gas station for us. He knew we weren't participating in Ramadan and the tour brochure told us that lunch would be available. When we would arrive at the hotel he would want to go take a nap because he was tired, so he would drop us off without much of an orientation to the city or an overview of where to go or what to do. It wasted a lot of time and caused us to miss out on several attractions. We didn't mind the slower pace of life due to Ramadan, but we did feel that if our driver couldn't do his job properly then he shouldn't have accepted the tour. It was so bad that on the last day we had to stop at a rest stop so he could rest. We were left to sit there in the heat while he went to rest. Very unprofessional!
Response from Morocco ToursJun 23, 2016
Thanks Tara for your review. I can fully understand your frustration with the driver during Ramadan. That is totally unacceptable. We will definitely be following up with your driver on this behavior. Thanks for sharing this so that we can try to make our tours even better...especially during Ramadan. I do hope the rest of your tour went well and that you enjoyed the country of Morocco.



