More4lessReviews of more4lessshop.com

Response from More4lessFeb 16, 2026

I have located the order using your email address, and the records indicate that the item was delivered on February 10th. I regret that I have not received any communication from you, other than the review, and would have addressed this sooner. I will be contacting you via email to obtain further details regarding your concerns. **For Immediate Attention: Update - February 19, 2026** I want to assure all customers that I am dedicated to providing an exceptional experience with every order. I am currently communicating with the customer, and while they may not have yet seen my email, I wish to share this update with all valued customers. As the owner of More4less, Chad, I must state that a technical issue occurred with the product and its UPC, resulting in an inaccurate description. The customer is correct; they had requested replacement blades, but unfortunately, an entire new knife and blades were sent instead. The additional items mentioned were complimentary gifts, as I enjoy providing extra value to my customers. The customer will receive a full refund and a sincere apology via email. In addition to the refund, and while allowing them to keep the items already sent, I have also promised that if I locate the specific blades they requested, I will send them free of charge. I have encountered a similar situation in the past, and although I corrected the error and made the promise, I actually located the item six months later and fulfilled the commitment. I even received a call to ensure they weren't charged twice. I reminded them of the promise, and as always, I kept my word. I have asked the customer to consider revising their rating, but I have also made it clear that if they choose not to do so, I understand and accept responsibility for the mistake. I believe that acknowledging errors is the key to learning and improving. To those considering placing an order with More4less, I want to assure you that I am committed to providing excellent service and high-quality products. I aim to exceed your expectations and provide a shopping experience that goes beyond just being a number or another order. More4less was founded to help customers save money while supporting a dream. -Chad

Response from More4lessJan 28, 2025

Subject: Follow-Up on Your Order and Review Sandra Tinsley 2 reviews • 0 photos starstarstarstarstar 1 week ago New I had originally given this site a poor review, because I lost communication with them and felt this was my only way to reach out to them. I apologize doing this as I have now received my order as promised. It is exactly what I ordered and also received several bonus samples. I am more than pleased with this order and plan to order again very soon! I would recommend MaryKay products and this is an excellent sight to purchase them. Thanks Sandra More4less Owner 2 days ago Thanks for posting an update- Chad Hi Sandra, Thank you for reaching out. I’ve just started looking into your order and have sent you an email with further details. A dispatch email with tracking information was sent to you on the same day the order was placed. This email also included an update from USPS indicating that the item was delayed, which is beyond my control. Additionally, I’ve included photos of your item being processed, and packed, and the shipping label that was printed and paid for. I noticed that your review and email about this order came through simultaneously. As soon as I received them, I paused what I was doing to investigate the issue for you. I understand there may have been some confusion if you didn’t see the dispatch email, which may have led you to believe there was no follow-up after your purchase. However, I assure you that the email was sent, and I always recommend checking your spam or junk folders for updates. Once I drop off a package, it’s out of my hands, and I’m unable to individually track every item. That’s why I provide tracking tools to help customers monitor their shipments. I’m also here to assist if any issues arise. I truly hope you’ll consider revisiting your review score, as I work hard to deliver the best customer service possible. The reason I started More4less was to offer an alternative to big companies that treat customers as mere transactions. My goal is to provide amazing customer service while helping you save money. Thank you for your understanding, and please let me know if there’s anything else I can do to assist you. Best regards, Chad