Gabi
Scam!
My order of two athletic shorts arrived after more than one month. The quality was extremely poor, and although their website states that you can return the items for a full refund, it was not possible to return the items. Total scam!
Our mission has always been to provide a diverse array of high-quality products that cater to every lifestyle and necessity.
Moraltrnte (moraltrnte.com) has 32 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
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Gabi
My order of two athletic shorts arrived after more than one month. The quality was extremely poor, and although their website states that you can return the items for a full refund, it was not possible to return the items. Total scam!
Sara S.
Heads Up: Fraudulent charges immediately appeared on my credit card from "Justen Trading Co. Limited" after I made my purchase from Moraltrnte. I didn't see the fraudulent charges until a month later. For a month, I had been looking for my purchase charge from Moraltrnte, but it never showed up. The merchandise was deplorable, a bad joke, and they finally agreed to refund me a small fraction of what I had paid. The refund was from "Justen Trading Co. Limited" and the fraudulent charges were also from Justen Trading Co Limited. I had to cancel my credit card and get a new one; all kinds of headaches. The bank/credit card people were very helpful. The details of this international scam are public knowledge; you can read about it online. It was quite an education.
Patricia F.
Would give zero stars if I could. This company is in China. I ordered two pairs of shorts and the quality of the shorts is awful. Nothing like what’s pictured in their photos on the internet. The sizing is also wrong. I contacted them to do a return and they offered me $8 for the $44 purchase. Then they tell you that it will be very expensive for me to ship the products back. I contacted my credit card company and gave them screenshots of the emails from the company. Fortunately, my credit card company gave me a credit for the entire amount. Don’t buy anything from this company.
Betty W.
I was sent the wrong size short & couldn't contact the company for an exchange.
Response from MoraltrnteJul 1, 2026
Dear Customer, Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration. To ensure that we can process your case quickly and accurately, please contact us via: Email: [email protected] Please provide the following information: Phone number Recipient's name The email address used when placing the order We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome. Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.
B. T.
I placed an order for 4 prs of shorts on 4/10. Finally heard something one month later. My shorts were delivered on 5/27. But not to my address. It seems some shipping companies are assigning the same tracking number to multiple orders. The money was collected 4/10. But I have no shorts. Moraltrnte says it’s out of their hands. “It’s the shipper’s problem now. So sorry.” I will NEVER order from out of country again!!! I learned my lesson. So I cannot comment on quality of product, because I never received it! But they sure got their money! BEWARE OF THIS BUSINESS!
Response from MoraltrnteJun 15, 2026
Dear Customer, Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration. To ensure that we can process your case quickly and accurately, please contact us via: Email: [email protected] Please provide the following information: Phone number Recipient's name The email address used when placing the order We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome. Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.
Roxanne
Worst company! Ordered 5 pairs of shorts. Paid over $130. The shorts are too small. When I reached out to return, they only want to give me $22.00 as compensation. I keep asking what the return shipping charge would be and they keep saying it will be too much to return so I should accept $22.00 and be happy. Totally ridiculous! Their website says they accept returns but obviously they do not. I will absolutely not purchase anything else from them in the future.
Response from MoraltrnteJun 15, 2026
Dear Customer, Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration. To ensure that we can process your case quickly and accurately, please contact us via: Email: [email protected] Please provide the following information: Phone number Recipient's name The email address used when placing the order We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome. Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.
Victoria K.
Impossible to return items. They will not accept return. Shipping is from China! Takes forever. Shorts were more see-through than tissue paper. They offered $7 refund for a$30 purchase. I’m furious and disgusted. No where does it say they are not a us company. Do not buy from them!!
Response from MoraltrnteJun 15, 2026
Dear Customer, Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration. To ensure that we can process your case quickly and accurately, please contact us via: Email: [email protected] Please provide the following information: Phone number Recipient's name The email address used when placing the order We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome. Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.
MS
Ordered 3 baseball hats in late February and after several attempts, still have not received the product approaching June. Several attempts to contact company for reimbursement meets with AI responses that order is enroute with false tracking numbers. BAD company, DO NOT ORDER FROM THEM. UPDATED 07/07/2026 After several more attempts, I received tracking info and waybill numbers none of which matched tracking with USPS, UPS, or FEDEX. I used all information in Moraltnre support group info given to not reach a satisfactory conclusion. No proof of delivery, photo, or refund. End of story.
Response from MoraltrnteJun 15, 2026
Dear Customer, Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration. To ensure that we can process your case quickly and accurately, please contact us via: Email: [email protected] Please provide the following information: Phone number Recipient's name The email address used when placing the order We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome. Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.