MoparReviews of mopar.com

After 12 days and no update on part i sent nasty email only to see a shipping label created that day. Now have to wait another 7 days for part. Wil NEVER shop moparts again and I suggest you heed my warnings and keep looking.

We ordered $2k in parts on the official MOPAR.com website. 2 of the parts we paid for were not in stock so we had to purchase somewhere else. One of the larger parts was missing from the package. We emailed them but the person who responded the email said they personally put it in the package. But strangely it never arrived. This person would not give us a phone number to talk to anyone. Told us we should contact UPS, which obviously told us we needed to have the sender contact them. Now the MOPAR representative (Manuel Bermudez) won’t even reply or give us a phone number we could call to try to sort this out. What kind of business is this? why is it so sketchy? Why not provide a phone number? Why no replies? On another hand; why do all parts say MADE IN CHINA? Save yourselves a headache and purchase parts from somewhere else. This company is super SKETCHY.

Do not use the Mopar store uk. I ordered a spare wheel and subsequently cancelled the order because they didn’t ship it on the day they said they would. They then charged my credit card and shipped the cancelled order. It has taken 2 months to get them to take the order back and re credit my money. Their customer service dept is rubbish, they do not help you and they do not ring you back. I had to threaten legal action to get anyone to listen and you are calling Italy every time you ring.

Lovely cars, great sound! Then again, all thst horsepower need be at the wheels and they should be 4 wheel drive. But the worst thing ever for and American made car, parts are hard to come by. This is why I drive a M40i. Mopar killa!!!

Do not trust their online store ! They do not honor their warranty! They sold me a defective piece . I had to pay hundreds of dollars in installation plus the piece itself. A couple weeks later we realized the piece was defective. The mopar keeps forwarding my claim to the "fulfilling dealership" which never replies nor picks up the phone! It has been 2 months I still have no resolution. Had to pay for another water pump and the hours of work again. The mopar will have a hundred excuses not to return the money for their defective pieces sold online. All they do is refer me to the "fulfilling dealership" and here is the stop sign. :-(

Tried to schedule a service visit for 2 of my local Dodge dealers. Site time outs, pricing showing as zero's, error when trying to book the appointment. This website is a disaster.