moonlightsun.comReviews of moonlightsun.com

I ordered a Jeff Lynne 55th Anniversary edition pop that cost nearly $40 and they sent me a $15 dollar Harry Potter pop instead. When I complained they wanted QR codes and photos, but I was away with work. In the meantime they offered me $13 in compensation which was pathetic since the difference in the value of both pops was huge. Don’t use this company. They obviously make their money by sending a cheaper pop and cashing in on the difference. I am angry and disappointed and will be more careful next time who I buy from!

Don't bother ordering anything. They take money and you don't receive anything! It's a scam.

Do not place orders from moonlightsun.com They are a scam operation. They have deceptive practices. Placed an order and canceled it immediately. They said to accept the order and see if I liked it. DO NOT GET SCAMMED by these crooks.

I ordered a popup book about dinosaurs back in July 2025 and it arrived yesterday, Aug. 20 They did send tracking notices but the progress was slow and the book was shipped from or through Europe and I am in the US. All in all, not a scam but slow.

Spent $31.63 on a figure and they posted the wrong one. Offered me $5 compensation which i refused. They then offered me $8 compensation. I told them to stick it ip their ar5e.

I placed an order for a newly released item. Price came to 30.70, I was charged 39.91. I was told it was a system error. I finally got the difference back. Then I got charged an international shipping fee. Even though it said it would ship in 2-3 days from USA. I demanded a full refund. I finally got my 30.70 back but not the international shipping fee. Moonlightsun.com told me I need to contact my bank to get that back. They also told me after it had shipped that there was an issue at the factory but everything is fine now and my item has been a best seller for years. NEWS FLASH, It just came out last month, not years ago. All they do is lie cheat and steal from people.

Buyer Beware. This is a Scam site. Took my Money.

I would not even give a single star. Everything about this website is a scam. I contacted them immediately after ordering and asked to cancel the order and their reply was that it’s too late to cancel because they already shipped my item. It was literally minutes after I paid for the order and then contacted them to cancel it. I should have read the reviews about their scam site but, I didn’t and I’m sure I will either not get the order or it will not be what I think I ordered. DO NOT ORDER FROM MOONLIGHTSUN.COM!!!