Jessi B.
Expected Better Quality For The Price
Super disappointed in my first purchase from this site. I expected better quality for the price I paid. Right out of the packaging, I noticed that the braided cords were loosely stitched to the fabric and ripping away from the main garment. And the weird knot embellishment in the back is way higher than it appears in the photos. Not only is it also poorly stitched on, it sits almost between my shoulder blades and isn’t cute at all. Sadly, I will probably be returning and not coming back for a second purchase. Almost $200 is way too much money for an item of clothing that arrived falling apart.
Response from MoodstoriesApr 23, 2025
Hello Jessi, Thank you so much for your order ,and for the two that followed. We truly appreciate your continued trust in us. As you may remember, we are always open to exchanges, and we had offered to replace the item if there was anything you weren't happy with. Each of our dresses is handmade with great care, and we put a lot of attention into every detail to ensure each piece looks and feels just right. We’re very sorry to hear that you weren’t satisfied with the stitching. Please know that we remain fully open to replacements and are always here to listen to your needs and requests. Your satisfaction means a great deal to us, and we value your support deeply. Thank you again.