Monterey Financial ServicesReviews of montereyfinancial.com

The worst scam company in history. NEVER DEAL WITH THIS COMPANY OR YOU WILL REGRET IT! They work together with Credova. I purchased a classic pistol from gun.com for a total cost of $1,300. They financed it for $3,000—more than triple the value of the weapon—over 24 months. I tried to pay it off within 3 months to avoid interest, but they told me I only had 30 days to pay in full without incurring huge fees. In the end, I paid it off—with an additional $15 charge just for paying by phone—and a total of $2,200, which is $900 more than the actual cost of the gun. But it didn’t stop there. They claimed they had canceled the automatic payments and that the debt was fully paid off. Instead, they sneakily applied my payment to future months, and the scheduled payments continued as if I still owed money—as per the contract, they said. DO NOT GET INVOLVED WITH THIS FRAUDULENT, TRASH COMPANY UNDER ANY CIRCUMSTANCES. I seriously don’t know how this business is still allowed to operate!

Paid off my loan early but Monterey deducted the payment. Been waiting 18 dàys for the money to be reimbursed. Now it's been over a month and no reimbursement

I called in to make a payment The first two people were respectful as well as clearly spoken However, when Brittney came on the line to actually process my payment ——- She was RUDE — so unprofessional ——not necessary— I felt as if she were trying to provoke me —-no wonder people are reluctant to call back with payments!

Stay far away from Monterey Financial. I recently purchased an item and financed through Credova for 90 days no interest. The account was automatically sent to Monterey Financial. The statements on Monterey Financial DO NOT reflect 90 days no interest whatsoever. I paid off the load IN FULL within the 90 days, and after making the payment, Monterey deducted another $100 from my bank account even though the account was paid in full. Reps on their phone can verify that my account was paid however the statement that's supposedly updated daily, still reflects an outstanding principle. It took them 2 weeks to refund the $100 and I still have not received it, and Monterey is claiming they can't close the account until I receive the refund. This company is disorganized and has inaccurate records, they should lose their licensing. I have had to call them 4-5 times and NOTHING has been resolved. STAY FAR AWAY.

I so regret this loan. It's true I am running an behind with my payments, but I went on the website on many occasions just to pay some of my interest so it willn't escalate and was unable to. Sometimes I feel this is how they make their money. Interest rate is so high, and the makes it so difficult for customers. Not to talk about their rude customer service reps.

I tried to make a payment on my account with Monterey Financial Services to find that 2 of the websites they offer are corrupted with dangerous viruses, and now I am having numerous anti-virus companies sending Security Alerts soliciting me to purchase their software. I paid for McAfee (which is still requiring payment after they charged my bank account...!!) Very maddening sequence of events: especially after reading many prior complaints!!

This is the worst place to get a loan! They said I could get no interest until October which was one month and a half after getting my loan but they still charged me for it the first two billing cycles. Then after that, they charge me $15 for a payment over the phone or its $10 online. A girl had told me last month in October that it falls down to $3 a day which my interest which is completely stupid as i tried paying off my loan this Monday the 18th and it was 167$. The girl over the phone said it was 171 payoff amount. They make it almost impossible to pay off my loan. Twice I sent big checks to pay this off early and when youre in auto pay, youre not supposed to get charged for the payment fee and they still do it anyway if you want to pay off your loan. Im so over this dumb company. Never again will I ask for a loan from this company

This company cannot improve they are bottom of the barrel why else would they team up with a predator company like "great resort vacations" I'm gonna wait for great resort to call and say that I have won another free trip and I'm gonna set up an appointment every day and stand outside and tell people walking through the door what a mistake they are making and then when some representative from great resort vacations tells me that I need to leave I'm going to calmly and respectfully high five their face with my foot.