Tamera F.
Terrible Customer support
I am a combat veteran and wanted to purchase this special, purchase something special for my dad for Father’s Day. This shirt arrived too small not at all what they expected. Asked to exchange only get 50% of my money back. I have to return it and pay shipping to get a new one this is ridiculous. I can’t even exchange it and pay shipping. I only have to return it and get halfway money back. Buy a brand new one and pay for all the shipping. This is horrible customer service so disappointing especially something special for Father’s Day.
Response from monsterry.comJul 1, 2025
Hi Tamera Figueroa We're sorry to hear about your disappointing experience with us. It’s always our intention to provide great customer service and useful, transparent advice. Please accept our sincerest apologies that we didn’t live up to your expectations on this occasion. We're thankful that you reached out to share your experience as your valuable feedback helps us to improve our processes and better serve our clients. Sincerely,



