Monotype Reviews | Read Customer Reviews of monotype.com

MonotypeReviews of monotype.com

1.020 reviews
Internet & Software
600 Unicorn Park Dr, Woburn, Massachusetts

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Monotype

About Monotype

Monotype Imaging Inc. is a global leader in type and technology. Monotype’s library of over 250,000 fonts is one of the largest on the planet, covers a full range of styles and languages, and is home to historic icons and contemporary releases alike from a network of global foundries and partners. In addition, Monotype invests in forward-looking technology to help brands create cutting-edge design quickly and efficiently, leveraging AI and emerging technologies to ensure type remains a focal point of modern communication and branding.

Monotype (monotype.com) has 20 customer reviews on Five Star Index, with an average rating of 1.0 out of 5.

Also known as: monotype.com
Website: monotype.com
Category: Internet & Software
Location: Woburn, Massachusetts
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 55% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Monotype reviews

Showing 20 reviews with 1 star · Clear filters

Jake
May 2, 2024
Awful rubbish setup for installation
Awful rubbish setup for installation. Also an absolute rip off as well. Look elsewhere!
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Paul
Feb 4, 2024
Don't waste your time
Signed up for a free trial of this service and quickly realised how terrible it is. Didn't register any bank details however did register with my gmail account so I am now keeping a watchful eye on my accounts to ensure I don't get stung. There is no option to cancel the free trial or administer your account. Wish I had read the reviews on this company before I signed up for the trial. Avoid
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Richard B.
Jan 12, 2024
such a scam
I got a subscription to download a font and found out that the download feature "isn't available on my plan". In the documentation they state you can download fonts but this is NOT true. I contacted support about this (Pooja) and she said NO REFUNDS since they offer everyone a 14-day free trial. I did not do a trial. I bought a subscription and within 5 minutes realized this wasn't what I was looking for. Order #4050. This is such a scam. I'm going to file a dispute with my bank against this company if the issue isn't resovled.
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Michal P.
Aug 1, 2023
The most incompetent company in the world. Two different subscriptions under basically the same name - and NO REFUNDS
This is unbelievable. The company runs two completely different subscriptions under almost the same name and prices - and if you make a mistake, like I did, which I realized literally minutes later, you still can't get an effin' refund. So, they have a Monotype Subscription and Monotype Library Subscription, which they advertise on fonts.com (that they own, along myfonts.com). Some fonts are only available as a part of MLS but not MS. But all of their websites advertise MS, so if you click the wrong link, you get taken to monotype.com and happily subscribe only to then find that the fonts you wanted are not available. Reasonably, about five minutes after I subscribed, I contacted support to clarify it and asked if I can get a refund or whether they could transfer me to the other subscription so I can get the fonts I use. They're very nearly the same price, and I would be happy to top up any difference. But no. They told me they don't give any refunds. I haven't even used the damn thing, are you kidding me? I wanted to pay your useless company but then the company screws me over, takes my money and gives me the middle finger. This is mind-bogglingly absurd in this day and age. Small wonder people still pirate fonts if this is how you treat paying customers.
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