MonotypeReviews of monotype.com

Absolute shark of a company that actively seeks historical licensing infringements instead of building a relationship going forward. I would recommend using the plethora of free fonts available online (Google Fonts etc.) and NEVER dealing with Monotype.

Un-empathetic employees like Udiq who run like Ai bots make the entire experience very dissapointing

0 Star is not an option it's the only reason why I give one star. It's the most bugged application Ihave ever see it's always jam and now I cannot connect anymore on the dashboard... I tried everything and nothing paied off but I use some of those type for my project and now I don't got access anymore... so if you want some unrelatable app for font invest other than that use some free app because this one isn't worth sh*t

This company is extorting money from customers. There practices of trying to force me to now pay yearly for something I already bought and paid for is wrong. BEWARE OF MONOTYPE.

I would give zero stars if I could. I paid for a subscription and it worked for one day. I have not been able to log in since then. I have worked with customer support to resolve. i spent at least 2 hours to resolve. They just repeatedly ask for screen shots and do nothing else. The MOST USELESS support staff ever. I'm working with my bank to get a refund because this seems like fraud and I have reported it as fraud to my bank.

Would leave no stars if possible. I subscribed to one of their memberships to use a handful of fonts, but I always had trouble accessing them through PhotoShop and constantly had to re-login and troubleshoot. Then it automatically renewed and I lost all access. When I reached out to let them know they said they would look for the issue and get back to me. Three weeks later, still no access so I reached out to cancel the subscription and learned they will not refund a single cent unless you cancel thirty days before the automatic renewal (which they give no email reminder/warning about). After dealing with unpleasant customer service that tried to get me to pay more just to use the font that was previously included in the subscription, I decided to just cut my losses and never go near this company again.

This company is a rip-off. Was subscribed to work for a client and needed there "proprietary font". They renewed my membership with absolutely no notice. Immediately brought this up when the charge hit and customer service would not cancel it even on the same day. They pointed to "you have notify us 30 days before the plan renews." Had not logged in in 8 months.

The Fonts are out of alignment. Customer Service is awful as they use every excuse they can to not help you. The limitations on the use of the fonts on their website is staggering. You will not be able to use the fonts as they advertise.