Monitask.comReviews of monitask.com

Very pathetic service and staff has no manners at all, not going to recommend anyone.

I signed up for the trial but wasn’t able to use the service. When I tried to unsubscribe, there was no clear option to do so. I contacted their online chat team, but they only seem responsive if you’re already a paying customer. Be cautious — it’s difficult to cancel, and your free trial might automatically turn into a paid subscription. I initially wanted to track just one employee, but they included me in the billing too. When I reached out to customer service, they told me I could remove myself after the free trial — but by then, I would already be charged for the first month. Very shady practice. Luckily, I managed to remove myself by clicking a few buttons and, thanks to what seemed like a bug, avoided getting charged. It feels like they intentionally design things to make extra money off unsuspecting users. I’m very disappointed with companies that don’t offer easy account closure and whose support teams aren’t prompt or helpful.