MonikerReviews of moniker.com

Moniker's payment page is impossible to understand. They charged my credit card for two years when I thought I was paying for one year. I am contesting this charge with my credit card company.

This company is simply the worst company in the World. I had a domain name registred for many years and when I transfered to Moniker I lost the domain name because they stole it from my account. They did not allow the payment from my country (Portugal) and the domain name was stolen by Moniker. Very bad support and cheeky employees that does not respect you. Please do not buy, register or transfer anything to this "cancer" company.

I can't pay my domains for 1 weak .Support said that they don't see any problems. They can't solve my problem!

Bad. Lousy and disgusting "company" (if you can call him that). I only give one star because I can't give 0 Moniker is such kind of company like a "mix" of "Inglourious Bast*rds" and "dumb and dumber when harry met lloyd". They treat customers badly, even being offensive. They said this on support: "Your account has been locked as we had the impression you don't like Moniker [...]". As if a company could afford to block customer accounts because they think customers don't like them. Simply ridiculous. And I got the feeling that Moniker is just one person who playing in their spare time.

Your host has 99% uptime? Great, how would you feel about your website going down because of your domain registrar? Or your email? For a week. And then getting it sorted out, and it going down again a week later. These are issues you absolutely should not have with a domain registrar. I have been with Moniker for 5 years. EXCLUSIVELY because it seemed like a bigger pain to transfer all my domains. Now i'm losing money because of my registrar! That never happens. I originally wanted to leave moniker because of their very bad UX and poor customer service. Then I kept having issues with their payment processing. I have no issues with payment processing anywhere, so that was weird to me. Now my domains are not talking to my servers because of the domain-side. Using Moniker.com has lost me money and way to many hours over the years.

I was with them for 14 years now i am gone. Horrible customer service and they do not care about the customer

I would stay far away from this company. Our business website was registered with them, they require a minimum $25 paypal deposit to renew a domain. They know a domain only costs $11 and they keep the change. They refuse to refund the outstanding amount even though their CEO stated they were looking into this. That was in 2012! Horrible company trying to rob people

I'm done with them.