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Moniker (moniker.com) has 238 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Internet & Software · West Palm Beach, Florida
Excellent
Internet & Software · Ft. Lauderdale, Florida
Excellent
Internet & Software · Stuart, Florida
Excellent
Internet & Software · Orlando, Florida
Excellent
Showing 172 reviews with 5 stars · Clear filters
Mike S.
Great customer service support and help. Fast turnaround and professional service.
Response from MonikerJan 31, 2022
Hi Mike, Thank you very much for taking the time to let us know how you found the service @ Moniker, and we are really happy to hear you enjoyed the help. All the best, The team @ Moniker :)
Kit M.
Long Time customer, and should have given a review on all the great service I have had over the years. Mike Majewski just helped me on line and great follow-up.
Response from MonikerJan 19, 2022
Hi Kit, We are so pleased to receive your feedback and kind comments about the service you have received from the Moniker team, and glad to hear that Mike was able to help out today. :) Thanks for being a long time customer, we really value that. All the best, The team @ Moniker :)
James L.
Quick, responsive and helpful support
Response from MonikerJan 13, 2022
Hi James, Thank you very much for taking the time to leave us your kind feedback! We are really pleased to hear you enjoyed the service and we look forward to helping again when you need us next. All the best, The team @ Moniker :)
Mr Jonathon De M.
My issue was easily resolved by respectful advice.
Response from MonikerJan 2, 2022
Hi Jonathon, Thank you very much for taking the time to pass on your kind feedback. We are very pleased to hear that we were able to help resolve the issue, and look forward to helping again any time you need us. All the best, The team @ Moniker :)
Jennifer K.
Within minutes of a question I posed to the Moniker team about the migration of my browser, I received an informative reply with helpful advice. To me, that indicates a reliable commitment of customer service. I wish more companies would follow their good lead.
Response from MonikerDec 13, 2021
Dear Jennifer, Thank you very much for your wonderful feedback and we're really happy you're enjoying the support and service @ Moniker :) Our team loved reading your comments and we look forward to hearing from you again soon. All the best, The team @ Moniker :)
Felipe F.
We neglected renewing our domain, which is an ecommerce and therefore uptime is crucial. Mayhem ensued. Luckily Moniker staff honored their 24h SLA and we were up and running again. Thank you, guys.
Response from MonikerNov 23, 2021
Hi Felipe, We are really pleased to hear that your domain is back up and running again, and we are glad that we could help. Thank you for taking the time to send this positive feedback through. All the best, The team @ Moniker :)
Pastor A.
Extremely fast and easy setup. The domain was purchased, my account was verified and the entire process completed within a matter of minutes. Google has a thing or two to learn about customer service from Moniker! I will definitely continue my business in the future.
Response from MonikerNov 22, 2021
Dear Pastor Anthony, Thank you very much for the fantastic feedback and we're delighted to have you as a partner with Moniker. We love providing a swift service and we look forward to hearing from you again soon. Thanks again and all the best. The team @ Moniker :)
Hanna L.
The service and response were very quick and excellent. I am happy with the assistance I received from the team!
Response from MonikerNov 11, 2021
Hi Hanna, We are really pleased to hear that you enjoyed working with the team. Thank you for passing this kind feedback through to us, we really appreciate it! All the best, The team @ Moniker :)